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时间:2020-04-05
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1、CUSTOMERADOPTIONOFONLINERESTAURANTSERVICES–AMULTI-CHANNELAPPROACHbyCelesteK.MozeikAthesissubmittedtotheFacultyoftheUniversityofDelawareinpartialfulfillmentoftherequirementsforthedegreeofMasterofHospitalityInformationManagementSpring2007Copyright2007CelesteMozeikAl
2、lRightsReservedUMINumber:1444649UMIMicroform1444649Copyright2007byProQuestInformationandLearningCompany.Allrightsreserved.ThismicroformeditionisprotectedagainstunauthorizedcopyingunderTitle17,UnitedStatesCode.ProQuestInformationandLearningCompany300NorthZeebRoadP.
3、O.Box1346AnnArbor,MI48106-1346CUSTOMERADOPTIONOFONLINERESTAURANTSERVICES–AMULTI-CHANNELAPPROACHbyCelesteK.MozeikApproved:__________________________________________________________SrikanthBeldona,Ph.D.AssistantProfessor,DepartmentofHotel,RestaurantandInstitutionalM
4、anagementApproved:__________________________________________________________FrederickJ.DeMicco,Ph.D.ChairoftheDepartmentofHotel,RestaurantandInstitutionalManagementApproved:__________________________________________________________TimothyK.Barnekov,Ph.D.DeanoftheC
5、ollegeofHumanServices,EducationandPublicPolicyApproved:__________________________________________________________CarolynA.Thoroughgood,Ph.D.ViceProvostforResearchandGraduateStudiesIcertifythatIhavereadthisthesisandthatinmyopinionitmeetstheacademicandprofessionalst
6、andardrequiredbytheUniversityasathesisforthedegreeofMasterofScience.Signed:__________________________________________________________SrikanthBeldona,Ph.D.ProfessorinchargeofthesisIcertifythatIhavereadthisthesisandthatinmyopinionitmeetstheacademicandprofessionalsta
7、ndardrequiredbytheUniversityasathesisforthedegreeofMasterofScienceSigned:__________________________________________________________CihanCobanoglu,Ph.D.MemberofthesiscommitteeIcertifythatIhavereadthisthesisandthatinmyopinionitmeetstheacademicandprofessionalstandard
8、requiredbytheUniversityasathesisforthedegreeofMasterofScience.Signed:__________________________________________________________AliA.Poorani,Ph.D.Membero
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