测量阶段相关知识简介.ppt

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1、MeasurePhase测量阶段TheMeasurePhaseTaskConfirmtheProjectYandDeterminetheGoalforImprovementDefinetheProjectYIdentifythePerformanceStandardfortheProjectYDefinetheDataCollectionPlanValidatetheMeasurementSystemCapabilityCollectdatatocharacterizetheProjectYCalculatetheprocesscapabilityfortheProjectYDete

2、rminetheImprovementGoalMeasureisconcernedwithselectingoneormoreproductcharacteristics(dependentvariables),makingsurethemeasurementsystemisvalid,measuringthecurrentprocessperformance,evaluatingandreportingtheresults.CopyrightRouteSixSigma,LLC20023测量阶段的任务选定项目Y并制定改善目标详细描述项目Y制定项目Y的标准制定数据采集方法确认测量系统的

3、有效性采集数据记述项目Y的特征表现计算项目Y的流程能力制定改善目标测量涉及选择一个或多个产品不定的特性、确保测量系统有效、检测当前进度表现，进而做出关于项目的进度能力的评估与总结报告。CopyrightRouteSixSigma,LLC20024DefinePhaseInputsProjectCTQ’sMeasurableoutputcharacteristicsBasedontheCustomerCueHighLevelProcessMapSIPOCMapProjectCharterProblemStatementProjectScope(Boundaries,Resources)

4、BusinessCaseCopyrightRouteSixSigma,LLC20025阶段输入定义项目的质量评估(CTQ)可测量的输出特性基于客户要求概括的流程图SIPOC系统图项目规章问题陈述工程范围(界限，资源)商业案例CopyrightRouteSixSigma,LLC20026DefinetheProjectYFromthelistofCTQ’sselectaProjectYthatwillensureyourprojectscopeismanageable.WhatoutputwillquantifyhowwellyousatisfyaCTQrequirement?TheP

5、rojectYwillprovideaclearlinkbetweentheprocessyouareimprovingandtheCTQyourcustomerwantsimproved.InputsProcessOutputsY=Cost?CopyrightRouteSixSigma,LLC20027定义項目Y从质量评估表(CTQ’s)中选择一个在管理能力内的计划方案为项目Y。哪个输出能评价？你能否达到质量评估的要求？项目Y将能为你所要改善的流程和想要提高的质量评估要求提供明确的关联。输入流程输出Y=成本?CopyrightRouteSixSigma,LLC20028Identi

6、fythePerformanceStandardsfortheProjectYWhatistherangeofcustomeracceptancefortheProjectY?Thisstandardmaybeonesided(asinglecriticalboundary)ortwosided(withbothanupperandloweracceptancelimits)CopyrightRouteSixSigma,LLC20029为项目Y制定表现标准客户对项目Y的可接受范围是什么?这个标准可能是单边的(单个验收界线)，也可能是双边的(同时包括上与下两个验收界线)Copyrigh

7、tRouteSixSigma,LLC200210DefinetheDataCollectionPlanWhatkindofdatawillbecollected?ContinuousDiscreteDatacollectionmaygobeyondthedailydatacollectiondisciplines.Datacollectionrequireseffortandresources.Itmaybedisruptivetonormaloperat