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Chapter 12 Building E-Commerce Applications and Infrastructure(电子商务课件-英文版).ppt

Chapter 12 Building E-Commerce Applications and Infrastructure(电子商务课件-英文版).ppt

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页数：42页

时间：2020-06-18

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1、Chapter12BuildingE-CommerceApplications andInfrastructure1PrenticeHall,2003LearningObjectivesDiscussthemajorstepsindevelopinganECapplicationDescribethemajorECapplicationsandlisttheirmajorfunctionalitiesListthemajorECapplicationdevelopmentoptionsalongwiththeirbenefitsandlimi

2、tationsDescribevariousECapplicationoutsourcingoptionsDiscussthemajorcomponentsofanelectroniccatalogandECapplicationsuiteLearningObjectives(cont.)DescribevariousmethodsforconnectinganECapplicationtobackendsystemsanddatabasesDescribethecriteriausedinselectinganoutsourcingvend

3、orandpackageUnderstandthevalueandusesofECapplicationlogfilesDiscusstheimportanceanddifficultiesofECapplicationmaintenanceTrackingUnitedParcelService(UPS)ShipmentsTheProblemUPShasprovidedthemeansforcustomerstotracktheirshipmentstodeterminethestatusandwhereaboutsofaparticular

4、packageforsometimethiswasaccomplishedoverthetelephoneCustomerswouldcallUPSwiththetrackingnumberOperatorwouldlookupthestatusoftheshipmentandrelaytheinformationtothecustomerServicingcostabout$2percallTrackingUnitedParcelService(UPS)Shipments(cont.)TheSolutionUPScreatedaWebsit

5、e(ups.com)in1996-97thatenabledcustomersto:TracktheirshipmentsonlineDeterminethecostandtransittimefordeliveryofapackageScheduleapackageforpickupLocatethenearestdrop-offfacilityTrackingUnitedParcelService(UPS)Shipments(cont.)TheResultsUPSsiteservicesover4milliononlinetracking

6、requestsperdayAlsooffers:OptionoftrackingtheirpackagesthroughwirelessdevicesAsetofe-commercesolutionsandatechnologyinfrastructurethatenablesothercompaniestoincorporateUPS’onlineorderentry,shipping,andtrackingcapabilitiesE-commercetoolsandservicesformanagingaanenterprises’ov

7、erallsupplychainLandscapeandFrameworkof ECApplicationDevelopmentDevelopmentprocessStep1:ECarchitecturecreationplanincludes:BusinessgoalsandvisionforthesiteInformationanddatarequiredtofulfillthegoalsandvisionApplicationmodulesthatwilldeliverandmanagetheinformationanddataSpec

8、ifichardwareandsoftwareonwhichtheapplicationmoduleswillrun,Humanresourcesandproced

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