管理沟通英文演讲课件.ppt

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1、ManagementCommunication:ArtorScience?ByGroupOne2021/7/281OutlineIntroductionBackgroundKnowledgeCaseone：AnAirlineDisasterCasetwo：WhoseJobisMoreTiring？Conclusion2021/7/282What’syouropinion?2021/7/283IntroductionIntroductionBut the night of my speech, a surprising thing happened. At the a

2、ge of 41, I was hit on by a 27-year-old guy. I know, right? He was charming and I was flattered, and I declined. You know what his unsuccessful pickup line was? He could make me feel 22 again. I realized later that night, I'm probably the only person over 40 who does not want to be 22 

3、again.BackgroundKnowledge2021/7/285DefinitionCommunicationsmanagementisthesystematicplanning,implementing,monitoringandreversionofallthechannelsofcommunicationwithinanorganization,andbetweenorganizations.——WikipediaProcessofinformationexchangeContentCodingInformationReceivingUnderstand

4、ingDecodingInterferenceFeedbackSenderMediaReceiverLet‘sgobackto19952021/7/288Navigatorsaid:“ClearedtoCali,reportwhenpassingTulua”Pilotunderstoodas:“CleareddirecttoCali,reportwhenpassing”TowdifferentwordsintwosentencesMorethan160peoplelosttheirlivesReasonstothistragedyContentCodingInfor

5、mationReceivingUnderstandingDecodingInterferenceFeedbackSenderMediaReceiverreliability?Quality?Misunderstanding?HowtodealwithHowtoavoid？ProblemInstitutionalSolutionsQualityofthemediaExploitnewtechnologiesMisinterpretationEnhancethefeedbackreliabilityoffeedbacksGetfeedbackfromdifferente

6、mployeesInterferenceApplymultiplewaystocommunicateManagementCommunicationcanberegardedasascience,Because:EstablishanalyticalmodelstoanalysisthephenomenonCreatetheoriestoexplainthereasonsApplytechnologicalmethodstohandletheproblemDrawconclusionsfromvariouscasesImplicationtothiscaseLet‘s

7、gobacktoWWⅡ2021/7/2815Heyboy，howiseverythinggoing？Frankly,myjob,yousee,diggingtheditchallthedayisGODDAMMboringandtiringListen,thisremindsmeofthepressurecomesfromthepresidentwhowantsavictory,fromtheparentswhosekidslosttheirlivesowingtomydecision,allthesemakeitnearlyimpossibleformetoge