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ID:57136523
大小:7.23 MB
页数:28页
时间:2020-08-01
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1、MakethemostofnowWFA/ISA–GlobalConferenceGraceMolenaarHeadofBrandDevelopmentTheVodafoneBrand–CreatingacultureofbrandengagementWearecommittedtobuildingtheworld’smostvaluablecommunicationsbrandVision,2001‘TobetheWorldLeaderinMobileCommunications………….’London,17/18October200725thPartnerMarketsConferenceO
2、urglobalbrandbuildingjourneystartedonly7yearsago,andhashadanumberofdistinctphasesBrandMigration“Hello”“HowAreYou?”LaunchVodafonelive!launch‘MaketheMostofNow’LaunchOpCo‘HowareYou?’andVodafonelive!executionsOpCo‘HowareYou?’ExecutionsPre200120012002200320042005MTMONToneofVoice20062007Wehavealsobuiltth
3、ebrandbyunifyingwhatwasaproliferationofsubbrandsunderasinglebrandhierarchyProducts&ServicesInasinglebrandhierarchy,thereisonlyonebrand;everythingelseisinformationtohelpcustomersnavigate(thisdrovetheimplementationofourcurrentnamingstrategy)MasterBrandTheproliferationofsub-brandswashinderingourability
4、tobuildVodafoneastheleadingbrandinourcategoryAsaresultwehaveachievedtremendousgrowthinourbrandawarenessandpreferenceEvolutionofPreferenceforVodafoneBrandEvolutionofSpontaneousAwarenessforVodafoneBrandOurbrandisbuiltonafoundationofanumberofstrategiccomponents,withtheMarketingFrameworkattheirheartMARK
5、ETINGFRAMEWORKBRANDEDCUSTOMEREXPERIENCEBRANDCOMMUNICATIONSBRANDVALUES&ENGAGEMENTTheMarketingFrameworkisthecornerstoneofourBrandStrategyWhyarewehere?HelpingourcustomersmakethemostoftheirtimeWherearewegoing?WewillbethecommunicationsleaderinanincreasinglyconnectedworldWhatdowedo?Creating&deliveringunb
6、eatableexperiencesthrough……Howdowedoit?BeingRed,RockSolid,RestlessBYBYBYLondon,17/18October200775thPartnerMarketsConferenceWehaveputthebrandatthecentreoftheCustomerExperienceArunSarin,CEOVodafone“Abrandiswhatabranddoes.”“Themostvaluablebrandsintheworldarethosewherethecustomerknowsthey’regoingtogetag
7、oodexperience”SirJohnBond,Chairman,VodafoneLondon,17/18October200785thPartnerMarketsConferenceWewantourcustomerstofeelappreciated,confidentandinspiredHelpingourcustomersmakethemostoftheirtimeRedRockSo
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