酒店服务报告英文版模板.doc

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1、四川托普信息技术职业学院毕业设计论文题目：学生姓名学生学号专业方向指导教师指导单位年月日SichuanTOPVocationalInstituteofInformationTechnologyGraduationThesis/DesignTitle:ReportonHotelServiceAuthorofThesis/DesignStudentIDNoSpecialtyBusinessEnglish（Tourism&HotelManagementDirection）ThesisAdvisorAdvisingUn

2、itDateIndexChapter1AbstractChapter2IntroductionChapter3ProceduresandResultsChapter4ConclusionChapter5ReferenceChapter6AcknowledgmentsChapter1AbstractInstructions:Inthispart,youshouldgiveabriefsummaryofthehotelserviceyouhaveofferedundervirtualconditionsinless

3、than200wordsandnotbemorethanonepage.Yoursummaryshouldincludeastatementofthepurpose,abriefdescriptionoftheprocedures,andtheresults.Abstract:Chapter2IntroductionInstructions:Youshouldwriteastatementofyourpurpose,alongwithbackgroundinformationthatledyoutooffert

4、hehotelservice.Thestatementshouldcontainyourhypothesisbasedonyourresearch.Makereferencestoinformationorexperiencesthatledyoutochoosethehotelindustry.Introduction:Chapter3ProceduresandResultsInstructions:Inthispart,youshouldprovideasummaryofeachoftheprocedure

5、syouhaveundertakentogetherwiththerelevantresultsandappendixesinthenaturalorderoftheserviceasfollows:ProceduresandResults3.1.Reservation3.1.1ReservationforIndividualGuestAppendixⅠ:ReservationFormforIndividualGuestSectionsummary:3.1.2ReservationChanging/Cancel

6、lationSectionsummary:3.2Concierge3.2.1ReceivetheGuestatAirportSectionsummary:3.3Reception3.3.1BellServiceSectionsummary:3.3.2CheckIntheWalk-InGuestortheGuestwithReservation(Inthispart,youcanhavethealternativechoicesofcheckinginthewalk-inguestorcheckingintheg

7、uestwithoutreservation)AppendixⅡ:RegisterFormSectionsummary:3.3.3GuestRoomChangingSectionsummary:3.3.4ForeignCashExchangingSectionsummary:3.3.5LuggageDepositingSectionsummary:3.3.6Wake-upServiceSectionsummary:AppendixⅢ:Wake-upServiceRecordForm3.4.Housekeepin

8、gService3.4.1MakeUpRoomSectionsummary:3.4.2LaundryServiceSectionsummary:3.4.3Lost&FoundSectionsummary:AppendixⅣ:L&FRecordForm3.4.4Turn-downServiceSectionsummary:3.5Food&Beverage3.5.1ReservationS