英语听力教程(四)答案文稿

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1、UnitIShoppingandBankingOnlinePartIGettingreadySpotdictation.Fillintheblankswiththewordsyouhear.Wehavejusttwomoredaysto"shoptillyoudrop"tillChristmas,andthattypicallymeansalotoflastminuteshopping.Andthoughbuyingwithamouseisstilltinycomparedtoshoppingwithyourfeet,onlineretailingismorepopu

2、larthanever.Christmasshoppinginthestreetisgreatsometimes.Butwhenyou'vejustgottogetabunchofshoppingdoneandyouwanttohavesomethingtosendtoathird-partylocation,it'smuchbetteronline.IntheU.S.,onlineshoppingispredictedtobe30%aheadoflastDecember,whilemallscanexpectlessthana6%increaseinsales.In

3、Britain，Europe'sbiggeste-tailingmarket,onlinegift-buyingisexpectedtogrowby50%，with$8billionworthofgoodssoldthroughthenetintheNovembertoJanuaryperiod.Listentoanewsreport.Supplythemissinginformation.TipsforstayingsafeontheNetMajorpointsDetails(keywords)1.EvaluatethesiteWell-known/trustwor

4、thy/customerservice/complaintsprocedure/refundpolicy.2.Talktomerchant/EmailandwaitforresponseAddresses/phonenumbers/callup3.EnsuresecureconnectionStrictsafetymeasures4.BeextracarefulatacybercaféorotherpublicconnectionConsumerswhowanttoshoponlinearesuggestedtobearthefollowingthingsinmind

5、:Evaluatethesite.Alwaysbuygoodsfromwell-knownandtrustworthycompanies.Dealwithcompanieswhichoffercustomerservice,acomplaintsprocedureandhavearefundpolicy.Talktomerchant.E-mailandwaitforresponses.Takedowntheaddressesandphonenumbersofthosecompaniesandmakesuretheyarerealbycallingthemupbefo

6、rebuyinganyproductsandservices.Ensuresecureconnection.Sincebuyersmustsubmitpersonalinformationlikenumberandexpirydateofthecardtherearefearsoversecurity.Dealwithsitesthatapplystrictsafetymeasuresthatrequireshopperstogivespecificdataknownonlytocardholdersbeforemakingthetransaction.Beextra

7、carefulatacybercaféorotherpublicconnection.PartIINetshoppingunderfireListentothereport.Supplythemissinginformationaboutthemainproblemsofonlineshoppingfoundbythesurvey.Mainproblemsofonlineshopping•Longtimewaitingfordeliveryorevennodelivery(about8%)afterordering•Noclearinformatio