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1、GeneralColinPowellChairman(Ret),JointChiefsofStaffALeadershipPrimerLESSON1"Beingresponsiblesometimesmeanspissingpeopleoff."Goodleadershipinvolvesresponsibilitytothewelfareofthegroup,whichmeansthatsomepeoplewillgetangryatyouractionsanddecisions.It'sinevitable,ifyou'rehonorable.Tr
2、yingtogeteveryonetolikeyouisasignofmediocrity:you'llavoidthetoughdecisions,you'llavoidconfrontingthepeoplewhoneedtobeconfronted,andyou'llavoidofferingdifferentialrewardsbasedondifferentialperformancebecausesomepeoplemightgetupset.Ironically,byprocrastinatingonthedifficultchoices
3、,bytryingnottogetanyonemad,andbytreatingeveryoneequally"nicely"regardlessoftheircontributions,you'llsimplyensurethattheonlypeopleyou'llwindupangeringarethemostcreativeandproductivepeopleintheorganization.LESSON2"Thedaysoldiersstopbringingyoutheirproblemsisthedayyouhavestoppedlea
4、dingthem.Theyhaveeitherlostconfidencethatyoucanhelpthemorconcludedthatyoudonotcare.Eithercaseisafailureofleadership."Ifthiswerealitmustest,themajorityofCEOswouldfail.One,theybuildsomanybarrierstoupwardcommunicationthattheveryideaofsomeonelowerinthehierarchylookinguptotheleaderfo
5、rhelpisludicrous.Two,thecorporateculturetheyfosteroftendefinesaskingforhelpasweaknessorfailure,sopeoplecoveruptheirgaps,andtheorganizationsuffersaccordingly.Realleadersmakethemselvesaccessibleandavailable.Theyshowconcernfortheeffortsandchallengesfacedbyunderlings,evenastheydeman
6、dhighstandards.Accordingly,theyaremorelikelytocreateanenvironmentwhereproblemanalysisreplacesblame.LESSON3"Don'tbebuffaloedbyexpertsandelites.Expertsoftenpossessmoredatathanjudgment.Elitescanbecomesoinbredthattheyproducehemophiliacswhobleedtodeathassoonastheyarenickedbytherealwo
7、rld."Smallcompaniesandstart-upsdon'thavethetimeforanalyticallydetachedexperts.Theydon'thavethemoneytosubsidizeloftyelites,either.Thepresidentanswersthephoneanddrivesthetruckwhennecessary;everyoneonthepayrollvisiblyproducesandcontributestobottom-lineresultsorthey'rehistory.Butasc
8、ompaniesgetbigger,theyoftenforgetwho"broughtthe
