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1、2018InsuranceOutlookShiftingstrategiestocompeteinacutting-edgefutureBrochure/reporttitlegoeshere
2、SectiontitlegoeshereContentsSettingtheagenda1Wheredoinsurersstandastheyenter2018?2Growthoptions:Insurerscancapitalize4onconnectivity,digitalizationInsurersdealwithashiftinglandscape10F
3、inalword:Carriersstarttoflextheir17musclesinthenewInsurTechecosystemEndnotes18Contacts2012018InsuranceOutlook:Shiftingstrategiestocompeteinacutting-edgefutureSettingtheagendaDearcolleagues,Insurancecompanyleadershavealotontheirplates.Politicalandregulatoryupheavalsaroundtheworldar
4、echangingsomeofthegroundrulesabouthowcarriersmayoperate.Anacceleratingevolutioninthewaybusinessisconductedisbeingdrivenbyinnovationandhighercustomerexpectations,whiledisruptivenewcomersarelookingtotakemarketsharefromincumbentinsurers.Inparticular,carriershavebeenracingtokeepupwith
5、insurancetechnologydevelopment,aswerecentlydocumentedinFintechbythenumbers,whichanalyzesstartupfinancingactivityandtrends.However,inpreparingourannualinsuranceoutlook,werecognizethatmostinsurersremainfocusedontwooverarchinggoals:growingtop-linesaleswhilebolsteringbottom-lineprofit
6、ability.Standinginthewayofinsurersachievingtheseobjectivesareawiderangeofchallenges.Notallofthemarewithintheindustry’scontrol,suchasrisinginterestratesandcatastrophelosses.Buthoweffectivelyinsurersanticipate,prepare,andadapttotheirshiftingcircumstances,bothstrategicallyandoperatio
7、nally,iswellwithintheircontrol,andcanhelpdifferentiatetheminthemarket.Inthisreportwepinpointkeyopportunitiesandthreatsthatshoulddemandattentionfrominsurersoverthenext12-to-18months.We’lllookatwhyitcouldbeimportantforcompaniestoaddresseachoftheseissuessoonerratherthanlater,includee
8、xamplesofhowthesedevelopmentsseemtobealreadyimpactingthemarket,andoffersuggestionsonwhatcouldbedonetorespondproactively.Asalways,regulationandcompliancerequirementsareimportantandseemever-changing,andthisreportwilltouchonsomeofthebroaderimplicationslikelytoresultfromthemostsignifi
9、cantshiftsinpolicy.TheDeloitteCen