邮轮餐厅职位和职责介绍.ppt

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1、餐厅主要的职位及其职责MainpositionsandtheirresponsibltyIvanliu餐厅主要的职位及其职责MainpositionsandtheirresponsibltyWaiter/Waitress男服务员和女服务员AssistantWaiter/Waitress助理男服务员/助理女服务员Bartender调酒师BarWaiter/Server酒吧服务员RSA=RoomServiceAttendant客房送餐员Snackattendant休闲餐厅服务员餐厅主要的职位及其职责Mainpositionsandtheirrespon

2、sibltiesWaiter/Waitress男服务员和女服务员Responsiblties:Servingpassenger服务客人Takingorders接受点单Explainingthemenus解释菜单Makingrecommendations做推荐SupervisingassistantWaiter/Waitress监督助理服务员。餐厅主要的职位及其职责MainpositionsandtheirresponsibltiesAssistantWaiter/Waitress助理男服务员/助理女服务员Responsiblties:Assisti

3、ngWaiters/Waitresses协助服务员Clearingtables清理桌子Settinguptables摆台Deliveringfoodanddrinks递送食物和饮料餐厅主要的职位及其职责MainpositionsandtheirresponsibltiesBartender调酒师Responsiblties：Servingalcohoicbeveragestopassengers向乘客提供酒水服务Makingdrinksandoingcocktaildemonstration调制饮料和做鸡尾酒展示Issuingrequisition

4、andstoringgoods授权申请和储存货物。Communicatingwithpassengersandmakingpassengershappy与客人交流和让乘客开心Makingschedules制定排班表餐厅主要的职位及其职责MainpositionsandtheirresponsibltiesBarWaiter/Server酒吧服务员Responsiblties：Servingalcohoicbeveragestopassengers向乘客提供酒水服务Settingupbarstations布置酒吧桌Takingdrinkorders接

5、受饮料点单Servingdrinkstothepassengers为乘客上饮料Pushingthesales促销Doingcleaning做清洁工作餐厅主要的职位及其职责MainpositionsandtheirresponsibltiesRSA=RoomServiceAttendant客房送餐员Responsiblties：Delieveringfoodanddrinkstopassengersinroom。为房间里的乘客递送食物和酒水Setupthetrayfordelievery准备送餐的托盘Takeorderbyphone接受电话点单Col

6、lectingdirtytray回收脏的托盘餐厅主要的职位及其职责MainpositionsandtheirresponsibltiesSnackattendant休闲餐厅服务员Responsiblties：youarewaiterinthesnackrestaurant。餐厅主要的职位及其职责MainpositionsandtheirresponsibltiesReceptionist=Guestrelationspecialist客户关系专员Responsiblties:Checkingpassengersinandout入住和退房Mainte

7、nancerequest维修要求AnsweringpassengersqueriesAssistingwithproblemsandcomplaintstakingpaymentsforpassengeraccountsMakingannouncementsoverthePAsystemchangingandupgradingcabins餐厅主要的职位及其职责MainpositionsandtheirresponsibltyCruisestaff邮轮活动部员工Responsiblties:Instruct,organize,andfacilitat

8、evariousactivitiesandtournaments(quizzes,bingo,deckparties,sp