基于工作要求-资源模型的企业研发人员离职意愿研究——情绪衰竭的中介作用分析

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1、首都经济贸易大学硕士学位论文基于工作要求-资源模型的企业研发人员离职意愿研究AbstractInthefiercemarketcompetition，therapidrevolutionoftechnologymakesR&Dstaffofenterprisesfacemoreunprecedentedjobchallengesinourcountry．Inreality，becauseofthehighrequirementsofjobdemands，manyR&Dstaffhavetochooseresign．AsthehighcostofR&Dstaffresign，howtoes

2、tablishaneffectiveemployeeretentionstrategyisextremelysignificanttothesustainabledevelopmentofenterprisesinourcountry．Basedonthejobdemands-resourcesmodelandthenewtheoryofthethree-dimensionaljobcharacteristicsstressmodel，thispaperdiscussedthreedifferenttypesofworkcharacteristics(jobchallenges，jobh

3、indrancesandjobresources)effectonturnoverintention，andthemediatingeffectofemotionalexhaustioninthesepaths，inordertofindawaytosolvetheproblemofemployeetumoverinworkredesign．Basedonthemethodofquestionnairesurvey，wecollect366R&Dstaffdatafrom49enterprisesinsevencities．Usingstatisticalanalysissoftware

4、SPSS22．0andMplus7．0，weputthefactoranalysis，thedescriptionstatisticalanalysis，varianceanalysis，correlationanalysisandstructureequationmodelestimationetconthecollecteddata．Theimportantresultswererepresentedasfollowing：First，emotionalexhaustionplayedasignificantcompetitivemediatingeffectbetweenjobhi

5、ndrancesandturnoverintention．Jobhindranceshadadirectpositiveeffectonturnoverintention，andalsohaveapositiveindirecteffectontumoverintentionthroughemotionalexhaustion．Next，emotionalexhaustionplayedacomplementarymediatingeffectbetweenjobchallengesandturnoverintention．Whenleademotionalexhaustioninthe

6、model，thedirectrelationbetweenjobchallengesandturnoverintentionbecomesignificantnegatively，theindirectpathischallengingworkhasapositiveeffectonemotionalexhaustion，theemotionalexhaustionhasapositiveeffectonturnoverintention．Then，thereliabilityandvalidityofthethree—dimensionalworkcharacteristicsstr

7、essmodelhadbeenexamined．ItcouldbeusedinOUrorganizationalsituationandthemodelcarlreflecttheworkcharacteristicsoftheR&DstaffinOUrcountrywell．Finally，accordingtotheempiricalresults，thispaperputforwardsomerelevantmanagemen