资源描述：
《讲座激励与保留优质员工》由会员上传分享，免费在线阅读，更多相关内容在应用文档-天天文库。
1、3UnitB,22/FUnitedCentre,95Queensway,HongKong.Tel:28668311Fax:28668380Website:www.hkrma.org2006Service&CourtesyAwardWinners3August2007MEMORANDUMTO:MembersoftheHongKongRetailManagementAssociationandFellowRetailersSUBJECT:Seminaron:Motivating&RetainingQualityStaff
2、11September2007(Tuesday)講座：『激勵與保留優質員工』TheAssociationispleasedtoinformmembersthataseminaron“Motivating&RetainingQualityStaff”willbeheldonTuesday,11September2007.WehaveinvitedMr.ThomasChow,averyexperiencedmanagementandtrainingconsultant,toaddressmembersonthisocca
3、sion.Mr.Chowhasmorethan35yearsoftrainingandconsultancyexperienceintheairline,tourism,travel,hotel,broadcasting,automotiveandretailindustries.HehasembarkedonavarietyofresearchandtrainingprojectswithinAsiaPacific.AbriefoutlineofMr.Chow’spresentationisasfollows:ØT
4、heMaslow’sConceptinHumanNeedsØWhyPeopleNeedAJob?-UnderstandingMotivesforWorkØTheExternalEnvironmentAffectingLocalJobOpportunitiesØUnderstandingtheImportanceofCommunicationØ“ItallStartontheFirstDay”ØStaffTraining&DevelopmentSystemØEffectiveLeadershipStyleinStaff
5、MotivationDetailsofthefunctionareasfollows:Date:Tuesday,11September2007Time:9:30am–12:30pmVenue:LectureTheatre(UT)CityUniversityofHongKongSCOPEAdmiraltyLearningCentre8/F,UnitedCentre,95Queensway,HKTargetAudience:SeniorManagers&Executives,SMEowners2006ServiceRet
6、ailersoftheYear3Language:CantoneseFee:HK$300perperson(forHKRMAmembers)HK$600perperson(fornon-HKRMAmembers)Enrolment:PleasecompleteandreturntheattachedenrolmentformtoHKRMAviafaxat28668380beforeTuesday,4September2007.(Faxcopiesshouldbefollowedbyanoriginalcopyofen
7、rolmentformviamailalongwiththeexactpayment.).PaymentMethods:nByChequePleasesendtheoriginalcopyoftheenrolmentformwithacrossedchequemadepayabletothe“HongKongRetailManagementAssociationLtd”beforethedeadline.Post-datedchequeswillnotbeaccepted.OFFICEREMOVALNOTICEPle
8、asenotethattheHKRMAofficewillbemovedtothefollowingnewaddresswitheffectfrom16August2007.Theofficetelephoneandfaxnumberswillremainunchanged.NewOfficeAddress:10/F,FirstCommerci
