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ID:35696407
大小:25.00 KB
页数:3页
时间:2019-04-13
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1、Aletterofcomplaint金星中学申义娟Teachingaims:Teachingknowledgeaims:Enablestudentsmasterhowtowritealetterofcomplaint.Enablestudentsmasterthestatementandformatcommonlyusedincomplaintletters。Enablestudentstoactuallyapplywhattheyhavelearnedinsituations。TeachingEmotionAims
2、:Letstudentsknowwhatshouldbedoneintheirdailyliveswhentheirlegitimaterightsandinterestsareviolated.Teachingimportantpoints:WritingskillsforEnglishcomplaintletters.Teachingdifficultpoints:ThewritingmethodsofEnglishcomplaintletters.Teachingprops:Multimediacoursewa
3、re,materialandexercisebooks.Teachingprocedure:Step1GreetingandWelcometheteacherstoourclass.Step2Leadin3Askstudentstwoquestions:Whenyouhaveproblemswithfaultygoodsorservices.Whatshouldyoudo?Whenyouaredissatisfiedwithyourteacher.Whatshouldyoudo?Step3Howtowritealet
4、terofcomplaint?Lettersofcomplaintusuallyincludethefollowingstages:第一段:开头,自我介绍,交代投诉内容,尽可能做到客观礼貌.Iamwritingtocomplain/makeacomplaintabout…Iamwritingtoexpressmydissatisfaction/disappointmentabout…第二段:正文,写明投诉的原因、问题的经过及产生的结果。Thereasonformydissatisfactionis...Inthefi
5、rstplace,...Inaddition,...第三段:结尾,提出解决建议并希望尽快得到满意的答复,表示感谢。Iappreciateitverymuchifyoucould...Ihopeyouwilltakemycomplaintsseriouslyand…ThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.3Step4TeamworkAfterlearninghowtowritealetterofcomplaint,let'swrit
6、ealetterofcomplaintaboutyourEnglishteacher.Writethecompositioningroupsoffourandaccordingtotheinterview.Step5Correcttheircompositionwiththeirdeskmates.Step6Showsomegoodcompositions.Step7ConsolidationStep8.HomeworkEnablestudentscompletetheircomposition.3
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