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1、做外贸有10个月了，最近生意比较冷清，呵呵所以对回复邮件做了一下总结，也不算虚度光阴，另外想总结一下自己注册的B2B，更新一下，因为据说到过年，国外刚好开始采购（不知真的假的？）先做好准备吧，呵呵总之总结才会有进步吧，机会总是垂青于有准备的人。以下是我对邮件回复的总结，希望对大家，尤其是对新人有所帮助，因为我也曾是新人。。。。随时更新吧，不可能一下写完收到客户询盘时的回复：Dearsir,WeherebyacknowledgereceiptyourinquiryofXX,(products)andijustgottheinfor
2、mationfromourproductiondepartment,thesestandardisavailableforus.andthenowplscheckthequotationbelow:Thespecificationyourequired:Thelength:Thediameter:Thematerial........Theprice:XXusd/pesFOB(tianjin)Ihopethisistheoneinyourfavor,Asaexperiencedcompany(ISO9001:2000)inthe
3、XXfiledformorethan20years.andwetaketheopportunityseriouslytocooperatewithyou.ifyouhaveanyquestions,plsfeelfreetocontactme.iwilltrymybestThanksandregards签名客户询盘模糊，向客户询问规格Dearsir,ThanksforyourinquiryofourXX(products).ondec.10th.andweareinXXfiledformanyyears,soweareconfi
4、dentwecandoit.butthespecificationsyougivenisstilllack.suchasthediameter,meterial,quantityandsoon.....,soplscanyousendusthedetails?thedrawing(cad)isok.Afterweconfirmed,wearehappytoprovideyouwithourgoodqualityandcompetitiveprice.Lookforwardyoursoonestreply,Thanksandreg
5、ards签名针对客户的讨价还价的回复Dearsir,Sorryformylatereply,idiscusswithourbossforalongtime,butregardingtheprice,itisnearourbottomline,youknowthemarketischangingeveryday,anditishardtocutmoreoncostasweneedtheproductswithbestquality.Butwetreasureourfirstcooperation,soweallowyoua2%di
6、scount,thisisthebesticandoforyou.Ihopethatifyouhavethewilltocooperate,plsdon’tjustfocusontheprice,themostimportantisthequality,ithink.Ifyouanycomments,plsletmeknow.ThanksandregardsAngela这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件:D
7、earsir,Didyoureceiveourquotationondec12th?andnoreplyfromyou.iwaswaitinguntilallthecolleagueslefttheoffice.Maybeyouareverybusy.Soplscanyoutakesometimetogivemeareply?andkindlygivemesomeadviceonXX(products)LookforwardyourreplyThanksandregardsAngela面对客户迟迟不回复Dearsir,Howar
8、eyouthesedays?IamangelafromXXcompany,hopeyoustillrememberme.yousentusainquiryofXXproducts.Andwequotedforyouondec12th.Canyousendmear
