social navigation and the role of persistent structures in a collaborative virtual environment

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1、SocialNavigationandtheRoleofPersistentStructuresinaCollaborativeVirtualEnvironmentJennyRobinsGraduateSchoolofLibraryandInformationScienceUniversityofIllinoisUrbanaChampaignjrobins@uiuc.eduAbstractSocialnavigationreferstothewaypeopleusetheactivitiesofotherstodirecttheirownbehavior.Usingtypes

2、ofsocialnavigationasatheoreticalframework,itispossibletoanalyzethepatternedbehaviorofoccupantsinavirtualplace.Thispaperisadiscussionoffindingsfromanethnographicstudyofadistanceeducationprogram.Fourtypesofsocialnavigationarepresented:recommender,orienting,anarchistic,andaffirming.Bystudyingt

3、hesebehaviorsinrelationtothepersistentstructuresinavirtualenvironment,itispossibletoidentifyhowthesestructuresaffordsocialnavigation.Itisalsopossibletodetermineifthesebehaviorsoccurbydesignoremergefromsocialadaptation.IntroductionThevirtualworldisasocialworld.Peopleholdasynchronousdiscussio

4、nsonbulletinboardsandinnewsgroups.Theymeetonlinesynchronouslyinchatroomsandinmulti-userdomains(MUDs).TheycreateWebpagestopresentthemselvesortheirinterestareastoothersandarecarefultoincludeemailaddressestofacilitatepersonalcontact.Theyshopinvirtualstorefrontsandbrowsetheshelvesofvirtuallibra

5、riesandmuseums.Inthevirtualworld,peopleworktogetheronprojectsandstudytogetherindistanceeducationclasses.Whilecomputermediatedcommunication(CMC)literaturehasdevotedattentiontosocialinteractions,thestudyofthe“places”wheretheseinteractionsoccurhasbeenthedomainofhumancomputerinteraction(HCI).Th

6、evirtualplacehasbeensynonymouswiththetechnologieslistedabove;peoplemeetinthechatroom,areguidedthroughwebportals,havediscussionsontheWebboardoraskquestionsonthelistserv(Wellmanetal,1999;Jones,1995;Haythornthwaiteetal.,2000).Thestudyofsocialnavigationfocusesonthebehaviorofpeopleinrelationtoth

7、e"places"wheretheymeetandinteract,combiningunderstandinggainedfromCMCandHCI.Socialnavigationconsidersthecreationofsocialsettingsand"places"ininformationspaceandbehaviorinthem,thesocialityofinformationcreation,peopleasmembersofgroupsand[the]natureofinform