chap007人力资源全英教学

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1、HumanResourceManagement:GainingaCompetitiveAdvantageChapter7PerformanceManagementCopyright©2010bytheMcGraw-HillCompanies,Inc.Allrightsreserved.McGraw-Hill/IrwinLearningObjectivesDiscussthreepurposesofperformancemanagement.Identifyfivecriteriaforeffectiveperformancemanagementsystems(pms).Discussfive

2、approachestoperformancemanagement,specifictechniquesusedineachapproach,andthewaytheseapproachescomparewithcriteriaforeffectiveperformancemanagementsystems.8-2LearningObjectivesChoosethemosteffectiveapproachtoperformancemeasurementforagivensituation.Discussadvantagesanddisadvantagesofdifferentsources

3、ofperformanceinformation.Choosethemosteffectivesourcesforperformanceinformation.Distinguishtypesofratingerrorsandexplainhowtominimizeeachinaperformanceevaluation.Conductaneffectiveperformancefeedbacksession.Identifythecauseofaperformanceproblem.8-3IntroductionPerformancemanagementistheprocessthrough

4、whichmanagersensurethatemployees’activitiesandoutputsarecongruentwiththeorganization'sgoals.PerformanceAppraisalistheprocessthroughwhichanorganizationgetsinformationonhowwellanemployeeisdoinghisorherjob.PerformanceFeedbackistheprocessofprovidingemployeesinformationregardingtheirperformanceeffectiven

5、ess.8-4PerformanceManagementModelIndividualBehaviorsSituationalConstraintsculture&economicconditionsIndividualAttributes(skills,abilities)OrganizationalStrategylong&shorttermgoals&valuesObjectiveResults8-53PurposesofPerformanceManagementStrategicDevelopmentalAdministrative8-6Recommendations-Developi

6、nganEffectivePerformanceManagementSystemMirrorthecorporatecultureandvaluesHavevisibleCEOandseniormanagementsupport.Focusontherightcompanyperformancemeasures.Linkjobdescriptionstotheperformancemanagementsystem.Differentiateperformancefairlyandeffectively.Trainmanagersinperformancemanagement.Communica

7、tethetotalrewardssystem.Requiremanagerstosearch,offerandacquireregularperformancefeedback.Setclearexpectationsforemployeedevelopment.Trackeffectivenessoftheperformancemanagementsystem.Adjustthesystema