first time quality training 质量控制培训

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1、FirstTimeQualityPPMTIMEFtq_training.ppt/data/powerpoint/karen/H:(ct)RevisedJune11,2002Energy&ChassisSystemsFirstTimeQualityTrainingModuleTrainingObjectives:uToUnderstandüWhatFirstTimeQualityIsüWhyItIsImportantüWhyWeNeedtoMeasureItüHowtoCalculateItüWhattheFTQDeploymentProcessisüWhattheBasi

2、cQualityToolsAreüHowtoApplytheQualityToolsüWhattheDeliverablesarethateachPlantWillbeResponsibleforMonitoringandReportingFtq_training.ppt/data/powerpoint/karen/H:(ct)RevisedJune11,2002Energy&ChassisSystems2FirstTimeQualityTrainingModuleuWhatisFirstTimeQuality?üFirstTimeQualityisameasureoft

3、henumberofpiecesrejectedinamanufacturingprocessversusthetotalnumberofpiecesattemptedREJECTSFtq_training.ppt/data/powerpoint/karen/H:(ct)RevisedJune11,2002Energy&ChassisSystems3FirstTimeQualityTrainingModuleuWhyisFTQimportant?üBecauseifwedon’tmakegoodpartsthefirsttime,wehavetoinspectinqual

4、ity»Weknowinspectionisatbest85%effective»Therefore,anytimeFTQisgreaterthan0,wearedependentoninspectiontoprotectthecustomerüToreducemanufacturingcostsüToeliminatewastethroughthevaluestreamandmeetcustomerrequirements(takttime)Ftq_training.ppt/data/powerpoint/karen/H:(ct)RevisedJune11,2002En

5、ergy&ChassisSystems4TheRoleofInspectionDCatchDefectsDInspectionislikeafilterFilterInspectionmissessomedefectsDefectsnotcaughtDProblemVoiceoftheCustomerFtq_training.ppt/data/powerpoint/karen/H:(ct)RevisedJune11,2002Energy&ChassisSystems5TheRoleofFirstTimeQualityProcess2Catch&Countdefects1R

6、eacttoALARMLIMITSReactionPlanFollowReactionPlanZERODefectsForwardVoiceoftheCustomerFtq_training.ppt/data/powerpoint/karen/H:(ct)RevisedJune11,2002Energy&ChassisSystems6TheRoleofFirstTimeQualityProcessAnalyzeDataProblems4UnderstandDefectsand33DecidetheOrderofPriority:222211111ABCDAssignpro

7、blemstoResponsibleCross-FunctionalGroup:2TeamWorks21Problems1SelectandPlantheImprovement:1RightInformation2RightCause3RightTimingDEFECTHour1.----------------------Glass2.----------------------3.----------------------FixtheBiggestProblemsFirst:Ftq_training.ppt/data/p