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1、Lecture–ManagementConsulting:AnIntroduction2021/10/11©AndersenConsulting2000AGENDAIntroduction/ExpectationsExampleconsultantcompanyConsulting:Nature,Trends,CareersSelectedMethods(frameworks)Research(somebasics)Graphics(fromdatatochart)2021/10/12AGENDAIntroduction/E
2、xpectationsExampleconsultantcompanyConsulting:Nature,Trends,CareersSelectedMethods(frameworks)Research(somebasics)Graphics(fromdatatochart)2021/10/13OurMission:Helpingourclientscreatetheirfuture.zccy:MISSIONANDVISIONOurVision:Tobecomeoneoftheworld'sleadingcompanies
3、,bringinginnovationstoimprovethewaytheworldworksandlives.2021/10/14OneGlobalFirm–Acttoenhancethecollectivevaluesoftheglobalpartnership,whilesustaininglocalculture.Stewardship–Thinkfutureoriented;actandinvesttobuildastrongerfirmfortomorrow.Integrity–Actwithopennessa
4、ndhonesty.Always.RespectfortheIndividual–Treateachpersonaswewouldliketobetreated.QualityClientService–Understandandmeetclientexpectations100percentofthetime.BestPeople–Arehighlycompetentandmakeacommitmenttoexcellence,teamwork,andthesuccessofourclients.zccy:COREVALU
5、ES2021/10/151989AndersenConsultingbecomesaseparatebusinessunitfromArthurAndersen$1.6billion21,400employees1991Horizon2000Initiativetodevelopmissionandstrategicplan$2.3billion25,000personnel1993AndersenConsultingissuesitsfirstannualreport$2.9billion27,000employees19
6、97AndersenConsultingcreatesaglobalnetworkofcommunications-focusedsolutioncentersinanefforttosetthestandardforspeedandqualityofperformance$6.6.Billion53,000employees1998$8.3billion65,000employees2000JoeForehandbecomesManagingPartnerandintroducesthe100DayPlanAndersen
7、ConsultingwinsarbitrationagainstArthurAndersen01.01.01zccy,formerlyknownasAndersenConsultingzccy:IMPORTANTMILESTONES2021/10/16zccyGLOBALLYEmployees:over65,000Countries:48Revenue‘99:8,9BillionUSDClients:ThevastmajorityofFortune30mostprofitableglobalpubliccompaniesNe
8、arly75%ofFortune200globalcompanies100ofthemostsignificant“IndustryStandard”Internetcompanies2021/10/17zccy:DEVELOPMENTOFREVENUES(U.S.Billions)199
