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1、PsychologyAquestionofjudgmentInterviewersfavourthoseseenfirstJun16th2012
2、Fromtheprintedition··TweetANEVER-ENDINGflowofinformationisthelotofmostprofessionals.Whetheritcomesintheformoflawyers'cases,doctors'patientsorevenjournalists'stories,thisinformationnaturallygetsbrokenupintopiecesthat
3、canbetackledoneatatimeduringthecourseofagivenday.Intheory,adecisionmadewhenhandlingoneofthesepiecesshouldnothavemuch,ifany,impactonsimilarbutunrelatedsubsequentdecisions.YetUriSimonsohnoftheUniversityofPennsylvaniaandFrancescaGinoatHarvardreportinPsychologicalSciencethatthisisnothowthing
4、sworkoutinpractice.DrSimonsohnandDrGinoknewfromstudiesdoneinotherlaboratoriesthatpeopleare,onthewhole,pooratconsideringbackgroundinformationwhenmakingindividualdecisions.Atfirstglancethismightseemlikeastrengththatgrantstheabilitytomakejudgmentswhichareunbiasedbyexternalfactors.Butinaworl
5、dofquotasandlimits—inotherwords,theworldinwhichmostprofessionalpeopleoperate—thetworesearcherssuspectedthatitwasactuallyaweakness.Theyspeculatedthataninabilitytoconsiderthebigpicturewasleadingdecision-makerstobebiasedbythedailysamplesofinformationtheywereworkingwith.Forexample,theytheori
6、sedthatajudgefearfulofappearingtoosoftoncrimemightbemorelikelytosendsomeonetoprisonifhehadalreadysentencedfiveorsixotherdefendantsonlytoprobationonthatday.Inthissection·Boundaryconditions·Agenethief·Genetherapy·AquestionofjudgmentReprintsTotestthisidea,theyturnedtheirattentiontotheuniver
7、sity-admissionsprocess.Admissionsofficersinterviewhundredsofapplicantseveryyear,atarateof4½aday,andcanofferentrytoabout40%ofthem.Intheory,thesuccessofanapplicantshouldnotdependonthefewotherschosenrandomlyforinterviewduringthesameday,butDrSimonsohnandDrGinosuspectedthetruthwasotherwise.Th
8、eystudiedtheresultsof9,323MBAinterviewsconductedby31admissionsofficers.Theinterviewershadratedapplicantsonascaleofonetofive.Thisscaletooknumerousfactors,includingcommunicationskills,personaldrive,team-workingabilityandpersonalaccomplishments,intoconsideration.Thescoresfro
