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1、Unit1AAbodylanguageDebbieandSimonhavelookedupasanoldladyenteredtheiroffice.Theladylookedatthembothquickly,andthenwalkedovertoDebbie.Debbiegreetedhercheerfully.Simonsighedandtooksomepapersovertothefaxmachine.Chris,aseniormemberofstaff,wasstandingthere"What'sup,Simon?Youdon
2、，tlookveryhappy.H"CustomersalwayspreferDebbietome.Ican，tunderstandit.HHIcan.It'sthewayyoucommunicate•”nHowcanthatbe?11Simonsaid.”1don'tevengetachancetospeaktothem/1nCommunicatingisnotjustaboutspeaking.Bodylanguageisimportant,toon"Bodylanguage?"nImeanyourgesturesandtheexpr
3、essiononyourface.Yourwholeappearancecommunicatesthingsaswellasyourwords/1"Thewayyoulookatpeopledoesn^tgivethemagoodimpression,Simon.Youoftenrestyourheadonyourhand.Youlookdown.Youneversmile.11"ButlookatDebbie.Sheholdsherheadup.Shelooksatpeopledeyes.Shesmilesbeforespeakingt
4、othe.That^swhytheygotoherforhelp,andnotyou.”Afterthat,Simontriedtoimprovehisbodylanguage.Hesatupandsmiledatpeople.Thisseemedtowork.Minuteslater,abeautifulgirlentered.ShelookedatDebbieandthenSimon.Withouthesitating,shewenttoSimonandgavehimabigsmile.Afewmomentslater,sheleft
5、,stillsmiling.Chriscameoveratonceandsaid,"Welldone,Simon.Youmadeagoodimpressiononher.11"Thatwasmysister,nSimonsaid/5Shecametoremindmethattomorrowisherbirthday/1B.EyecontactThroughoutthehistoryofmankind,peoplehavecommunicatedwithbodylanguage.Inmanysituations,thewayyousomet
6、hingisfarmoreimportantthanwhatyousayEyecontactissometimesthekeytocommunication.Itcansignalfriendlinessorhostility,interestorboredom,andunderstandingorconfusionInWesterncultures,makingeyecontactinconversationsisnecessary.Asamatteroffact,awesternermightconsideralackofeyecon
7、tactasalackofintertwineSpain,ItalyandGreece,wherepeoplestandclosetogethertalkingtoeachother,eyecontactismorefrequentandlastslongerInmanyAsiancultures,avoidingeyecontactshowsrespect.ItisdonewhentalkingwithanyoneinauthorityorwithanyoneolderHabitslikethiscancauseproblemswhen
8、peopledonotunderstandthem.Forinstance,anAsianmightclosehiseyesinconcentrationorlookdownwhilelist
