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ID:39582841
大小:45.00 KB
页数:4页
时间:2019-07-06
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1、徐小东企业管理212010120202033Themarketingmythsandconsumers’fearofmarketingHerbertJackRotfeldAuburnUniversity,Auburn,AL,USAAbstractThispaperaimstoasserthowcommonyetunfoundedclaimstopersuasionpowerarenotinthebestinterestofmarketingprofessionals.Newsreportsofanypervasivemarketingactivityincludeadirectasser
2、tion,oratleastanimplicitpresumption,thatbusinessmanagersdoitbecausetheyknowit“works.”Andsinceconsumersknowthatmarketingwishestoinfluencetheirdecisions,theyfearthattheyarebeingmanipulated.Design/methodology/approach----Withmarketingprofessionalsclaiminggreatpowertomovethemassesdespitetheiruncertai
3、ntyofjusthoweffectivetheirtoolsmightbeincausingsales,consumerstendtobelievetheclaimsofsalesinfluenceand,inturn,blamemarketingformanyconsumerorsocialproblems.Findings–Marketingisnotasall-powerfulassomeconsumersbelieveorfear,butmarketingprofessionalstendtoclaimtheirworkhasallsortsofexpansivepowers.
4、Originality/value–Manypublicdebatesputmarketingpeopleinthestrangepositionofnotingthelimitsoftheirpersuasionpowerandtheuncertaintyofpastclaimssuccesses.Unfortunately,asmarketingprofessionalstrytogainnewbusinessbudgetsandmakeclaimsoftheirworth,theirfailuretoadmitthelimitstoknowledgeofhoworwhypeople
5、mightbepersuadedtobuyproductsresultsinmanyconsumersblamingmarketingforalltypesofsocialproblems.Publiceducationandunderstandingmightbebesthelpedbysomepractitionerhonesty.KeywordsAdvertising,Marketing,ProductpositioningWhichscenariohasabasisinmarketingreality?Scene1:LastDecember,a34-year-oldWal-Mar
6、temployeewastrampledtodeathbyapredawncrowdrushingintoastoreastheyeagerlysoughttobethefirstinlineforspecialsalesonthedayconsideredthekick-offoftheUSChristmasholidaybuyingseason.Inadditiontoclaimsthatthestorefailedtoprovideadequatesecurityprotection,alawsuitfiledbytheestateandrelativesofthedeceased
7、claimedthatthestore’sadvertisingwasaproximatecauseofthetragedy.Nationalmediaquotedpoliceofficialsthatsaidmerchandisingpracticesthatgatherlargecrowdsneedtochange.Scene2:Inanefforttocombattobaccoconsumptionbyyoungpeople,
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