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1、Chapter3THEIMPORTANCEOFRECOGNISINGCULTURALDIFFERENCESININTERNATIONALDISPUTERESOLUTION1KarenMills,J.D.,FCIArb.,CharteredArbitratorEverywherewelookwereadorhearaboutGlobalisation.Butwhatexactlydoesitmeaninourdailylives?Forsomebusinesspersons,itmeanstheopeningofi
2、nternationalmarketsforgoods,services,andoperations.Forthewesternlaborforceitoftenmeansexportofjobs.Forlawyersitmeansmorecross-bordertransactionsanddisputes.Forarbitratorsandmediatorsitmeansmoreculturalvarietyinthedisputesweseektoresolve.Butforallofusitmeans,o
3、rshould,nayMUST,meanthenecessitytounderstandandaccommodatediverseculturesandalltheirramifications.Inthis21stCenturyweareencounteringculturaldiversityateverystageofourbusinessandpersonallives,particularlywhenanycross-borderaspectisinvolved.Forthedisputeresolut
4、ionpractitioner,itpervadesallnegotiations,mediationsandarbitrations.Perhapsaboveallotherplayersintheworldeconomy,itisincumbentuponus,asarbitratorsandmediators,tobethemostsensitivetotheseculturalnuances,asourmissiontoresolvedisputescansucceedorfailaccordingtoh
5、owwellwecanunderstandandaccommodatethem.Thuskeepingthiskindofdiversityinmindshouldbecomeautomaticandallpervasiveintheinternationaldisputeresolutionarena.1ThispaperisadaptedfromapaperpresentedattheCHARTEREDINSTITUTEOFARBITRATORS,MALAYSIABRANCHINTERNATIONALARBI
6、TRATIONCONFERENCE,heldinKualaLumpur,31March-1April,2006.5354ASIANLEADINGARBITRATORS’GUIDEI.WHATDOWEMEANBY“CULTURE”?Therearevariousaspectstowhatmaybereferredtoas“culture”,themostcommonlyunderstoodbeingnationalorethnographicculture,thecultureofthecountryorethni
7、cgrouptowhicheachofthepartiestoadisputeortransactionbelongand/orinwhichtheirbusinessorprojectislocated.Butthereareotheraspectsoflifewhichmaybecategorisedas“cultures”.Mostfieldsofbusinessorindustryhavetheirownparticularculture,andthereisoftenacharacteristiccor
8、porateculturewhichmaydifferfromcompanytocompany.Thereis,ofcourse,thereligiouscultureattendanttoeachbelief,whichnormallywilldifferatleastinpartfromsecttosectorcommunitytocommunity.Andletus
