Leadership Is a Conversation(HBR)

《Leadership Is a Conversation(HBR)》由会员上传分享，免费在线阅读，更多相关内容在学术论文-天天文库。

1、SPOTLIGHTONLEADERSHIPARTWORKAdamEkbergSpotlightArrangement#1,2009Ink-jetprintLeadershipIsaConversationHowtoimproveemployeeengagementandalignmentintodaysflatter,morenetworkedorganizationsbyBorisGroysbergandMichaelSlind76 HarvardBusinessReview June2012HBR.ORGBorisGroysbergisap

2、rofessorofbusinessadministrationatHarvardBusinessSchool.MichaelSlindisawriter,editor,andcommunicationconsultant.TheyarethecoauthorsofTalk,Inc.:HowTrustedLeadersUseConversationtoPowerTheirOrganizations(HarvardBusinessReviewPress,2012).hecommand-and-controlapproachtomanagemen

3、thasinrecentyearsbecomelessandlessviable.Global-ization,newtechnologies,andchangesinhowcompaniescre-atevalueandinteractwithcus-TTtomershavesharplyreducedtheTecacyofapurelydirective,top-downmodelofleadership.Whatwilltaketheplaceofthatmodel?Partoftheanswerliesinhowleadersman

4、agecommunicationwithintheirorganizationsthatis,howtheyhandletheowofinformationto,from,andamongtheiremployees.Traditionalcor-poratecommunicationmustgivewaytoaprocessthatismoredynamicandmoresophisticated.Mostimportant,thatprocessmustbeconversational.Wearrivedatthatconclusion

5、whileconduct-ingarecentresearchprojectthatfocusedonthestateoforganizationalcommunicationinthe21stcentury.OvermorethantwoyearsweinterviewedprofessionalcommunicatorsaswellastopleadersJune2012 HarvardBusinessReview 77SPOTLIGHTONLEADERSHIPatavarietyoforganizationslargeandsmall,

6、bluelarly,requiresleaderstominimizethedistanceschipandstart-up,for-protandnonprot,U.S.andinstitutional,attitudinal,andsometimesspatialinternational.Todatewehavespokenwithnearlythattypicallyseparatethemfromtheiremployees.150peopleatmorethan100companies.Bothim-Whereconversa

7、tionalintimacyprevails,thosewithplicitlyandexplicitly,participantsinourresearchdecision-makingauthorityseekandearnthetrustmentionedtheireffortstohaveaconversation(andhencethecarefulattention)ofthosewhoworkwiththeirpeopleortheirambitiontoadvancetheunderthatauthority.Theydoso

8、bycultivatingtheconversationwithintheircompanies.Buildinguponartoflisteningtopeopl