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1、实用文档国开04009商务英语1任务5参考答案说明：如果课程题目是随机的，请按CTRL+F在题库中逐一搜索每一道题的答案题目1：—Oh.Butwhydidn’thejustownupandtellsomeone?— :Hewastooscaredthathewouldbefired,Isuppose.;Youshouldhavetoldhimthatearlier.;Sobecarefulwithourjob.标准答案：Hewastooscaredthathewouldbefire
2、d,Isuppose.题目2：—IbetthatMikewishedyouhadtoldhimthatearlier.— :Weshouldalsofindwhatthecustomersthink.;Sobecarefulwithourjob.;Well,Mikeisn’tafool,hewon’tdothatagain.标准答案：Well,Mikeisn’tafool,hewon’tdothatagain.文案大全实用文档题目3：—Hello,David!Ihaven’thea
3、rdfromyouforalongtime.Howhaveyoubeenrecently?— :Notbad,thankyou.;That’sok.;Longtimenosee.标准答案：Notbad,thankyou.题目4：Weareentitledtocancelitifyoufailto thecontract. :honor;sign;drawup 标准答案：honor题目5： improveyourservice,youneedtomakemarkets
4、urveyssoastoknowwhatyourcustomersarethinkinganddemanding.文案大全实用文档:Inorderthat;Soasto;Inorderto标准答案：Inorderto题目6：二、阅读理解：阅读下面的对话，选择合适的内容将对话补充完整。 CLERK:Hello,BigCityElectricity,howmayIhelpyoutoday?PETERS: _____ .CLERK:MayIhaveyouraccountnumber?PETERS:Certa
5、inly,it’s4392107.CLERK:Thankyou,isthisMr.Peters?文案大全实用文档PETERS:Yes,thisisMr.Peters.CLERK:Thankyou.WhatcanIhelpyouwith?PETERS:_____.CLERK:I’msorrytohearthat _____.PETERS:Thebillis300%higherthanlastmonth.CLERK:Terriblysorryforthat.Letmeaskyouafewquestions
6、andthenI’llseewhatIcando.PETERS:OK,Thankyouforyourhelp.CLERK:Ofcourse,thankyouforcallingthistoourattention.Now,howmuchdoyouusuallypayforyourelectricity?文案大全实用文档PETERS:Iusuallypayabout$50amonth.CLERK:Thankyou. _____PETERS:$200.Ican’tunderstandwhy.CLERK:Y
7、es,Mr.Peters.Wasyourusagedifferentinanyway?PETERS:No,itwasanaveragemonth.CLERK:I’msorrytherecertainlyseemstobeamistake.PETERS:Well,I’mhappyyouagreewithme.CLERK:I’llcontactaservicerepresentative.Andwhat’syourphonenumber?PETERS:408-533-0875文案大全实用文档CLERK:
8、_____ .We’lldoourbesttochangethisasquicklyaspossible.PETERS:Thankyouforyourhelpinclearingthisup. A.IthinkI’vebeenoverchargedforthepastmonth.B.I’mterriblysorryaboutthemistake.C.I’mcallingconcerningmyelectricitybill.D.Andhowmuchdid
