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1、国开04009商务英语1任务5参考答案说明:如果课程题目是随机的,请按CTRL+F在题库中逐一搜索每一道题的答案题目1:—Oh.Butwhydidn’thejustownupandtellsomeone?— :Hewastooscaredthathewouldbefired,Isuppose.;Youshouldhavetoldhimthatearlier.;Sobecarefulwithourjob.标准答案:Hewastooscaredthathewouldbefired,Isuppose.题目2:
2、—IbetthatMikewishedyouhadtoldhimthatearlier.— :Weshouldalsofindwhatthecustomersthink.;Sobecarefulwithourjob.;Well,Mikeisn’tafool,hewon’tdothatagain.标准答案:Well,Mikeisn’tafool,hewon’tdothatagain.题目3:—Hello,David!Ihaven’theardfromyouforalongtime.Howhaveyoube
3、enrecently?— :Notbad,thankyou.;That’sok.;Longtimenosee.标准答案:Notbad,thankyou.题目4:Weareentitledtocancelitifyoufailto thecontract. :honor;sign;drawup 标准答案:honor题目5: improveyourservice,youneedtomakemarketsurveyssoastoknowwhatyourcustomersarethinkinga
4、nddemanding.:Inorderthat;Soasto;Inorderto标准答案:Inorderto题目6:二、阅读理解:阅读下面的对话,选择合适的内容将对话补充完整。 CLERK:Hello,BigCityElectricity,howmayIhelpyoutoday?PETERS: _____ .CLERK:MayIhaveyouraccountnumber?PETERS:Certainly,it’s4392107.CLERK:Thankyou,isthisMr.Peters?PETERS:Yes,thisi
5、sMr.Peters.CLERK:Thankyou.WhatcanIhelpyouwith?PETERS:_____.CLERK:I’msorrytohearthat _____.PETERS:Thebillis300%higherthanlastmonth.CLERK:Terriblysorryforthat.LetmeaskyouafewquestionsandthenI’llseewhatIcando.PETERS:OK,Thankyouforyourhelp.CLERK:Ofcourse,thankyouforca
6、llingthistoourattention.Now,howmuchdoyouusuallypayforyourelectricity?PETERS:Iusuallypayabout$50amonth.CLERK:Thankyou. _____PETERS:$200.Ican’tunderstandwhy.CLERK:Yes,Mr.Peters.Wasyourusagedifferentinanyway?PETERS:No,itwasanaveragemonth.CLERK:I’msorrytherecertainlys
7、eemstobeamistake.PETERS:Well,I’mhappyyouagreewithme.CLERK:I’llcontactaservicerepresentative.Andwhat’syourphonenumber?PETERS:408-533-0875CLERK: _____ .We’lldoourbesttochangethisasquicklyaspossible.PETERS:Thankyouforyourhelpinclearingthisup. A.IthinkI’vebeenoverchar
8、gedforthepastmonth.B.I’mterriblysorryaboutthemistake.C.I’mcallingconcerningmyelectricitybill.D.Andhowmuchdidwechargeonthisbill?E.Whydoyouthinkwechargedy