Foundations of Six Sigma

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1、Thesematerials,includingallattachments,areprotectedunderthecopyrightlawsoftheUnitedStatesandothercountriesasanunpublishedwork.ThesematerialscontaininformationthatisproprietaryandconfidentialtoMotorolaUniversityandarethesubjectofaLicenseandNondisclosureAgreement.Underthetermsof

2、theLicenseandNondisclosureAgreement,thesematerialsshallnotbedisclosedoutsidertherecipient’scompanyorduplicated,usedordisclosedinwholeorinpartbytherecipientforanypurposeotherthanfortheusesdescribedintheLicenseandNondisclosureAgreement.Anyotheruseordisclosureofthisinformation,in

3、wholeorinpart,withouttheexpresswrittenpermissionofMotorolaUniversityisprohibited.SixSigma®isaregisteredtrademarkandservicemarkofMotorola.FoundationsofSixSigma®andtheDMAICModelTableofContentsIntroductiontoProgramSixSigmaStoryOverviewofthe“DMAIC”Model–CaseStudyTeamPractice3-89-4

4、042-106108-152Pages:Topic:IntroductiontoProgramComfortIssuesBreaksLunchPagers/CellPhones/MessagesOther...ParticipantLearningMaterialsYourParticipantGuideisyournotetakingandactivitytoolfortodayThisPGiseasytofollow,becauseitreplicatestheinstructor’soverheadslidesNotetheTableofCo

5、ntentsinthefrontofthisguide,whichgivesyouabasic“agenda”oftheprogram’scontentandflowTheMemoryJoggerisahandyreferencetoolthatdescribesvariousanalysistoolsTellUsaboutYou...YourstatisticsWhoyouareWhatyouhopetocontributeWhatyouhopetogainWhatexperiencesorexposurehaveyouhadaroundSixS

6、igma?30-secondtimelimit!ProgramAgendaIntroductiontotheProgram:TheSixSigmaStoryOverviewoftheDMAICModelwithintheContextofaCaseExampleTheDMAICModelandProcessImprovementRoadmapApproximateTimesforBreaksBreakTeamPractice/PresentationAndBreakLunch*ProgramLearningObjectivesUponsuccess

7、fulcompletionofthistrainingprogram,youwillbeabletostatethe:SixSigmastory,includingtermdefinitionsanditshistorywithinMotorolaRelationshipofSixSigmatothePCSScorecardYou’llbeabletoimplementSixSigmacontinuousimprovementmethodologyusingthe5stepDMAICmodel:DefineOpportunitiesMeasureP

8、erformanceAnalyzeOpportunityImprovePerformanceControlPerforma