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1、AbstractInrecentyearsintheenvironmentofincreasinglyfiercemarketcompetition,asanadvancedmanagementideaandmethod,processreengineeringtheoryisadoptedbynumerousenterprises,andgraduallyshowsitsreliability,feasibilityandhighefficiency,whichbringsobviousimprovementofcomprehensives
2、trengthtotheenterprises.However,notalltheenterprisescanimplementprocessreengineeringsuccessfully.Theauthortriestoredesignaprocessmanagementsystemforthecompanywhereheworksbydiagnosingandanalyzingthecompany'scuiTentprocesssystem,tohelpimprovemarketresponseandcustomers9satisfa
3、ction,andimprovecomprehensivestrengthofthecompany.ThesistakesWISDRFscuiTentprocessmanagementsystemasthestartingpoint,summarizestheproblemsexistingduringtheimplementationoftheprocess,thoroughlyanalyzesthoseproblemsinconsiderationofthecompany'sactualsituation(organizationalst
4、ructure,enterprisecultureandemployees5acknowledge),toexpressWISDRFsdeterminationforprocessreengineering.Wereferencedsomeadvancedtheoreticaltoolsofprocessengineeringfromabroad,suchasBPRandvaluechain,confirmedthebasicprincipleandguidingideologyofWISDRFsprocessreformbyconsider
5、ingthecauseforprocessreengineering.Thenwedividedthecompany'sjobsintomanagementandbusinessjobsbyredesigningWISDRFsorganizationalstructure,therefore,theprocessreengineeringsystemwillberedesignedaccordingtomanagementandbusinessprocess.TheauthorfoundthatWISDRFsprocessreengineer
6、ingisquitesuitabletothepresentmarketenvironment,whichcanstandardizeandstrengthenthecompanyitself,andrespondthemarketchangespeedily.Theauthorhopestocontinuouslyimprovethecompany'scomprehensivestrengthbythis,andmakesanexampleforotherenterprisesprocessreengineeringduringtheirr
7、eorganization.Keywords:BPR,Processreengineering,Organizationalstructure摘要IAbstractII目录III图目录V表目录VI1绪论11」选题背景11.2研究冃的及意义21.3课题研究的主要内容42WISDRI公司现有流程体系分析62」公司简介62.2公司组织架构72.3WISDRI公司现有流程体系存在的问题82.4WISDRI公司现有流程体系存在问题的原因分析93WISDRI公司流程再造的目的及原则123.1国外流程管理理论123.2WISDRI公司流程再造原因143.3
8、WISDRI公司流程再造的基本原则和指导思想162WISDRI公司流程再造方案设计214.1调整组织结构214.2管理部门流程再造方案设计224.3业务部门流程再造
