[精品]纠正和预防措施程序

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1、名称TITLE纠正和预防措施程序CorrectiveandPreventiveactionProcedure名称纠正和预防措施程序titleCorrectiveandPreventiveactionProcedure编制SetupbyTerryCao发行日期ReleaseDate08-06-2009审核VerifiedbyTerryCao发放号ReleaseNo.批准ApprovedByRobertoBorgonovo受控状态Status更改记录MODIFICATIONREPORT更改单号ModificationSheetNo.版次Ve

2、rsion更改条款ModificationItem更改人ModificationPerson更改日期ModificationDate1.0GoalTosettheguidelinestomanagepreventiveandcorrectiveactions2.0ScopeofapplicationThisproceduresappliestonorvconformities,customercomplaints,internalqualityissuesandpotentialissues3.0TermsanddefinitionsA

3、doptingtheIS09000:2000qualitymanagementsystembasicprincipleandvocabularyaswellastheISO/TS16949:In2002termsanddefinitionrelatedtoautomobileindustryintechnicalspecification.采用IS09000:2000质量管理体系基木规范和词汇，也包括ISO/TS16949:2002涉及的汽车行业技术要求的术语和缩略语。3.1CAPA-Team:teaminchargetoinvesti

4、gatetheproblemrelatedtothecomplaintandfindpreventiveandcorrectiveactions・ThemembersoftheteamareusuallychosenbytheQualitydept.4.0ResponsibilitvRefertopoint5.0and6.0fortheresponsibilities5.0FlowoftheprocedureINFOOFACONDITIONTHATMIGHTREQUIREC.A./PA.ResponsibleRelateddeptQua

5、litydept»Qualitydept.CAPA-TEAM/RelatedDept.(APA-TEAM/RelatedDept.(APA-TEAM/RehtedDept.Relateddept.QM6.0DescriptionoftheprocedureA.Oneormoredepartmentsgetinformationofaconditionthatmightrequirecorrectiveand/orpreventiveactions・Thisinformationmightcomefrom:-setuporrevision

6、ofFMEA-inspectionofincomingmaterialfromsupplier-internalnonconformityfromcheckofproductorprocess-complaintfromclient-nonconformityfromaudit-managementreview・otherThedepartmentinformstheQualitydepartment.B.TheQualitydept.,ifnecessaryincooperationwithotherdepartments,analy

7、zetheconditionanddecideifcorrectiveand/orpreventiveactionsarenecessary.C」fcorrectiveand/orpreventiveactionsarenecessary,theresponsibleofQualitydept,registerstheinformationregardingtheprobleminthe“CAPAregisterformn,openan"CAPA・report"/nonconformityreportandreleaseittother

8、elateddepartment.Incasetheinformationoftheproblemcomesfrominspectionofincomingmaterialfromsupplier,ther