家乐福：报损课件.ppt

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1、报损Breakage报损Breakage接受培训和培训他人都是首要任务---家乐福政策Tobetrainedandtrainothersarepriorities---CarrefourpolicyLaCOMPLETEBoucle1PurposeTrainerDurationAttheendofthistrainingyouwillbeabletoStaffConcernedTrainingMethodヘ癡絤揭祘挡盢Τ暗Τ闽ぇ癡絤よΑ癡絤丁ObjectiveAttheendofthistrainingyouwillbeabletoPopulationTrain

2、ingMethodTrainerDuration目的训练课程结束时，你将有能力做到参加人员训练方式训练者时间保证系统中理论库存的可靠性确认已知损耗的数量和金额熟悉报损操作方法全体参加报损的员工投影仪营业部门处长/OP主管90分钟TohaveareliabletheoreticalstockinthesystemToidentifythequantityandamountofknownlossAlltheemployeesinvolvedinBreakageProjectorDivisionmanagerOrderPoolManager90minutes&topracticeforne

3、xtdayBreakageToknowthebasicconceptsofBreakageandtheoperationprocedures参加第二天的报损2报损的目标TheobjectiveofBreakage报损的定义BreakageDefinition报损的流程BreakageProcedure准备Preparationworking清点Counting扫描Scanning报告Breakagereports复核SecurityChecking销毁Destroy总结Conclusion测验Test内容Content:3Torecordanddestroyallun-saleabl

4、eandun-returnablebrokengoodsinordertoensureareliablestockandmargininthesystem登记并销毁所有无法销售和无法退货的破损商品，保证可靠的系统库存和毛利报损的目标Objective4BreakageProcedureofNonfreshDept非生鲜部门的报损程序5报损商品是指不能销售的物品（因为损坏，溅漏….）和空包装盒。每天，家乐福人员，必须从销售区，收银台，服务中心…收集并扔弃。因为我们不能退给供应商Breakageisgoodsun-saleable(becausedamaged,spoiled…)ande

5、mptypackagingthatCarrefourpeoplehavetocollecteverydayfromsalesfloor,cashiercounter,informationdesk…tothrowawaybecausewecan’treturntothesupplier该商品确认为无法销售之单品Anitemisconsideredasun-saleableif:已损坏。Itisdamaged.超过保质期Theexpirydateisover销售日期，新鲜度和/或质量没有遵守生鲜产品条例.Thefreshchartintermsofsellingdate,freshne

6、ssand/orqualityisnotrespected包装破损且无法重新包装Thepackageisdamaged&impossibletorepackaging只剩包装Thepackageisempty报损的定义Definition6无包装Nopackage损坏Broken只有盒子Onlybox损坏,无包装,用过Broken,nopackage,used过期Out-offexpirationdate拆包装Packageopened报损的定义Definition7报损的流程Process整理仓库和卖场ArrangeStorage&SalesArea用RFT扫描报损(下午5：00）

7、UseRFTtoscanthebreakageitembefore17:00从RFT中打出报告，保安复核签字PrintthereportfromRFT，securityconfirm&sign销毁后扔掉所有报损单品ThrowawaythebreakageitemafterdestroyCommercial&storageteam收集所有需报废商品并置于报废区内Collectallconcerneditem&putintobreakageareaCommer