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1、面对外贸报价后不给回复的客户,解决办法。分析下原因,一般情况下我会再写封追踪信给他:Hopeyouarefine,myfriend.ItisregretthatIhaven'treceiveanyinformationfromyourside.MayIhaveyourideaaboutouroffer?Wewilltrytosatisfyyouuponreceiptofyourreply.Aswedon'twanttolostagoodcustomerlikeyou!Ifthereisanythingwecandoforyou,weshal
2、lbemorethanpleasedtodoso.Hopewecanbuildgoodcooperationwithyour.如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)Gladtocontactyouagain!Haveyoukindlycheckmyoffer?Hopetheyareworkableforyourmarket!Sorrythatwestilldon'treceiveanyinformationfromyou.Iwouldappreciateforyouranycommen
3、taboutouroffer,includingprice,quality,service.Nomatterifitispositiveanswer,Itisgreathelpforustomeetyourrequirement.Waitingforyourfavorablereplysoon!之后的日子里,可以尝试新产品的报价,刺激下客人的神经.goodday!myquotationofdigitalphotoframeyoumighthavereceivedandconsidered.couldyoukindlyadviseyourco
4、mmentsatyourearlierconvenience?iftheproductsisnotyourare expectingplsadvisemeyourdetailsrequirement,iwillre-offerasap.iamofserviceatanytime!但是,不同的客人,我会变换着写邮件,让客人知道我们公司,产品的存在.我不会把客人缠得太紧,约十来天给他一封邮件我通常这样回复的:Dear***,Wishyouhaveaniceday!MayIaskwhetheryouhavereceivedmyquotation?
5、NowIamsendingitagain,ifyouhaveanyotherideas.Pleasefeelfreetocontactme.Wewilldomuchbetterifyoucangiveanyadvicestous.IamwaitingforyourreplyASAP.Bestregards但是,想成功可不是容易的事情.dearsirhaveyoureceivedourquotationof...,ifyouhaveanyfurtherquestion,pleasedon'thesitatetocontactus.wearew
6、aitingforyoucommentaboutourquotation.wehopethatwecanestablishagoodbusinessrelationshipwithyouinthenearestfuture.yourpromptreplywillbeappreciate.回复A:直接去函敦促DearHugoChu,Wisheverythingwellwithyouandyouresteemedcompany!WeareinreceiptofyourletterdatedAug10,andasrequestedwasexpre
7、ssedyou3cataloguesforourrefrigerationgoods.Wehopetheywillreachyouinduecourseandwillhelpyouinmakingyourselection.Wishwewillpromotebusinessaswellasfriendship!Bestwishes!Kevin回复B:先写邮件问清情况。本人觉得先写邮件问清情况,简单的询问,如HAVEYOURECEIVEDMYP/I,ISTHEREANYQUESTIONORPROBLEMWITHYOU?再问何时开L/C或汇订金
8、过来.....如客户没回复,那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变?客户是中间商,还在等最终客户的确认?还是其它问题?然后根据情况做一些措施看能否挽