QS9000培训资料上课讲义.ppt

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1、QS9000培训资料QualityPerspectiveWhatisyourdefinition/perceptionofquality?Accordingtotheoralicebreakerpresentationsandnotetakinghowwouldyoudefineitsquality.Wereyourexpectationsmet?Why?Whynot?Whataresomeofyoursuggestionsforimprovement(documentationandpresentation)?Quotes“Ith

2、inkcompanieswillbemoreselectiveonwhotheyareplacingtheirbusinesswith.Ifyourcompanyisperformingbetterquality-wiseandreject-wise,thenIthinkitisgoingtobethecompanythatisconsideredforacontract.”TerryMartin,QualityManager,PlasticSourceInc.(ElPaso,TX)"Thesuppliershallhavesyst

3、emsinplacetoensuremanagementofappropriateactivitiesduringconceptdevelopmentthroughproduction.”QS9000,paragraph4.1.2.4OrganizationalInterfacesQS9000TrainingOutlineIntroductionPurposeISO9000BackgroundRequirementsRealWorldExamplesInteractiveExerciseConclusionSuggestedRead

4、ingsReferencesQS9000PurposeImprovingrelationshipstoimprovequality“Thegoalofdevelopingyoursuppliersisbasedontheneedtoprovidehighqualitytothecustomer.”EnhancequalitysystemsforsuppliersEliminateredundantrequirementsReducecostsQS9000Purpose(continued)Fundamentallydifferent

5、fromISO9000.Designedtohelpsupplierstoautomakersprovideevidenceofstandardizedprocessesfordealingwithcustomers.Majorautomobilemanufacturerssetupteamswithsupplierstohelpindevelopment.WhatisISO9000?AdvantagesOrganizationforInternationalStandardsEuropeanstandardsforqualityS

6、tandardsarebroadandvaguetoadapttodifferentculturesDoesNOTprovideframeworkfororganizationalimprovementandchangeCompaniesdocumentqualitysystemsinmanualstofacilitatetradethroughsupplierconformanceSuccesshascreatedvariousotherstandardssuchasQS9000WhatisISO9000?(continued)D

7、isadvantagesNotallcountriesacceptISOregistrarsMainlyforexportingfirmsBarriertotradeTimeconsumingCostlyDifficultforsmallfirmstoaffordDiscouragesfreethinkingandemployeeempowermentBackgroundInformationWhatisthemeaningofQS-9000?QualitySystemRequirementsCommonsupplierqualit

8、ystandard(BigThree):ChryslerCorporationFordMotorCompanyGeneralMotorsCorporationAppliestosuppliersof:productionmateria