餐饮部岗位职责样本.docx

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1、资料内容仅供您学习参考，如有不当或者侵权，请联系改正或者删除。JOBTITLERECEPTIONIST/HOSTESS职位预定员/领位员DEPARTMENTFOODANDBEVERAGE部门餐饮部SECTIONRESTAURANTS&BARS向汇报领班BASICFUNCTION基本职责Responsibleforreceiving,sittingandpresentingmenutoguests.负责带领客人入座并拿菜单给客人看DUTIESANDRESPONSIBILITIES职责和任务1.Greets,r

2、eceivesandconductsgueststotables,ensuringthattheyareproperlyattended.招呼客人,带领客人入座,保证令客人满意。2.Answersguestenquiriesregardingfood,service,showsandchargesetc.根据食物,服务和价位回答客人的要求。3.Acceptsandfollows-upreservationsaccordingtoprescribedprocedures.根据菜单的内容回答客人并作预定。4.Co-ordina

3、teswithSupervisorsinmakingnecessaryarrangementsforreservations,blockingoffreservedtablesorfloorplan.协助主管安排好所作的预定,并根据餐厅布置为客人预留桌子。资料内容仅供您学习参考，如有不当或者侵权，请联系改正或者删除。5.Channelscomplaintsandsuggestionstopersonnelconcerned.沟通投述渠道。6.Assistssupervisorinmaintaininglogbookcont

4、ainingactualofguests,covers,staffabsentoronleaveandguestcommentsorcomplaints.number协助主管登记好餐厅的日志薄,包括实际客人数,投诉或意见,员工的缺席或离岗。7.Offersamenitiestoguestsaftertheirmeals.客人晚餐后提供必要的娱乐。8.Maintainsmenu,sortingoutsoiledortornmenusandsecuringnewonesasnecessarybeforeeachm

5、ealservice.每次开饭前检查菜单是否完好,查出破损的菜单并用新的补充进去。9.Maybeassignedtoperformclericaldutiessuchastypingandfillingreports,memoandforms,maypreparedailyreportsandweeklytimesheetsfortheoutlets.有可能为本部门完成一些书面上工作,包括填写报告,备忘录,每日报表和每周报表。10.Performsotherdutiesasmaybeassigned.完成各项布置下来的任务

6、。资料内容仅供您学习参考，如有不当或者侵权，请联系改正或者删除。JOBTITLEBANQUETHEADWAITER职位宴会厅主管DEPARTMENTFOODANDBEVERAGE部门餐饮部SECTIONBANQUET小部门宴会厅REPORTTOBANQUETMANAGER资料内容仅供您学习参考，如有不当或者侵权，请联系改正或者删除。向汇报餐饮部经理SUPERVISESASSISTANTHEADWAITER/CAPTAINWAITER管理副主管/领班BASICFUNCTION基本职责Responsib

7、leforsupervisingandco-coordinatingtheactivitiesofallpersonnelinvolvedintheset-upandserviceoffunctionsandcatering.管理和协调参与宴会员工,使其出众出众完成摆设和服务的各项工作.DUTIESANDRESPONSIBILITIES职责和任务1.Conferswithhostoffunctiononlastminutearrangements,co-ordinateswithkitcheninprovidingfore

8、xtraorindecreasingnumberofcoverswhennecessary.主持宴会开始前的准备工作,当发生客人有所增加或减少时协调与厨房的工作.2.Co-ordinateswithKitchenregardingfoodpreparation,co-ordinateswithBever