[精选]有效的业绩管理--ACaseStudy.pptx

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1、有效的业绩管理-ACaseStudyRobertH.Xiao,PhDHRDirector,People&OrganizationDevelopmentPhilipsChinaCorpHRAgenda为什么要绩效管理？管理流程是什么？如何开展工作？评价标准/承上启下-奖励和发展联系起来Aspectsofinfrastructure交流/培训企业文化的一部分从哪里开始？Whyperformancemanagement?BasicmanagementcyclePlanning,organizing,staffing,leading,andcontrollingFundamentalcorpor

2、ateinfrastructureConsistencyinmeasuring/rewardingSustainabilityinbusinessandpeopleWhatistheprocess?AnnualprocessPastreviewandnextgoalsettingAppraisalprocess:rewardsIndividualdevelopmentplanningOn-goingreviewanddocumentationGlobalalignedPhilips方式:人们绩效管理（PPM）是……可以帮助个人和企业目标一致…一种文化，一个品牌，一个公司…一个全球性的办法：以

3、人为本的绩效管理…支持飞利浦的业务业绩改善PPM:一个循环的过程...Howtomakeitwork?-valuealignment&topdowndriveAperformanceorientedvaluesystemCompanyvalueasthecorethroughoutorganizationValuederivedcriteriaintheorganizationstructureandsupportingsystem(HR)DeterminationshownfromthetopLeadersbeingdrivenbythesameprocessOurValuesDelig

4、htcustomersWedelightourcustomersbyanticipatingandexceedingexpectationstherebycreatingsustainablemarketleadershipDeliveroncommitmentsWepursuebusinessexcellence,beingrigorousindeliveringonourcommitmentsDeveloppeopleWeinspireandenableeachothertouseourcreativityandentrepreneurialflair,andtomaximizeour

5、potentialDependoneachotherWeworkas“onePhilips”inanenvironmentoftransparencyandtrusttomobilizeourcollectivecompetenceandthatofourbusinesspartnersValuesHowtomakeitwork?-linkingrewardsanddevelopmentTightlinkagebetweenperformanceoutcomeandrewardsEmbeddedindividualdevelopmentprocessPhilipsWay:PPM和其他人力资

6、源领域之间的联系薪酬及年度激励个人发展Howtomakeitwork?-aspectsofinfrastructuresFullrangeofdocumentationOn-linereviewsystemPerformancedistributionCalibrationprocessPhilipsWay:DocumentationJobdescription(JD)Businessbalancedscorecard(BBS)Personalcontributionagreement(PCA)Individualdevelopmentplan(IDP)On-linePPMPPMisano

7、n-linesystemGuideddistribution10%,20%,50%,15%,5%CalibrationprocessManagementteamdiscussionHowtomakeitwork?-communication/educationDefinedrolesandresponsibilitiesinPPMFullcoverageofcommunicationOngoingupdat