DB37∕T 4322—2021 农产品电子商务配送服务规范(山东省)

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1、ICS67.040CCSB0837山东省地方标准DB37/T4322—2021农产品电子商务配送服务规范Specificationofagriculturalproductse-commercedeliveryservice2021-03-11发布2021-04-11实施山东省市场监督管理局发布DB37/T4322—2021目次前言.................................................................................II1范围

2、...............................................................................12规范性引用文件.....................................................................13术语和定义.........................................................................14服务原则..........

3、.................................................................14.1系统优化.......................................................................24.2目标明确.......................................................................24.3服务规范......................

4、.................................................25服务机构要求.......................................................................25.1资质要求.......................................................................25.2场所要求......................................

5、.................................25.3设施设备.......................................................................25.4人员要求.......................................................................25.5管理要求......................................................

6、.................35.6产品质量.......................................................................35.7信息管理.......................................................................36服务流程........................................................................

7、...36.1订单处理.......................................................................36.2货品装卸.......................................................................46.3运输配送.......................................................................46.4送达交付.....

8、..................................................................46.5回单交接.......................................................................57异常处理...........................................................................57.