DB3311∕T 35─2019 文养行业服务管理规范(丽水市)

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1、ICS03.080.01A00DB3311浙江省丽水市地方标准DB3311/T35—2019代替DB3311/T35—2015文养行业服务管理规范2019-08-27发布2019-09-27实施丽水市市场监督管理局发布DB3311/T35—2019目次前言................................................................................II引言...............................................................

2、................III1范围..............................................................................12规范性引用文件....................................................................13术语和定义........................................................................14基本原则.............

3、.............................................................24.1以人为本原则..................................................................24.2区域特色原则..................................................................24.3持续发展原则....................................................

4、..............24.4休闲养生原则..................................................................25经营单位..........................................................................25.1环境条件......................................................................25.2服务设施...................

5、...................................................25.3经营管理......................................................................26服务岗位..........................................................................36.1岗位要求..........................................................

6、............36.2服务人员......................................................................37销售服务..........................................................................37.1产品要求......................................................................37.2产品采购...................

7、...................................................47.3产品销售......................................................................48文化服务..........................................................................48.1服务项目..........................................................

8、............48.2服务供给.......................................................