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1、浅析跨文化商务活动中的非语言交际-->本文探讨的是跨文化商务活动中的非言语交际，旨在提高商人在做国际业务时的交际能力。非语言沟通在人们的生活中是无法避免的，这是我们日常沟通中非常重要的。商人需要了解一个特定国家的正确的行为，使他们能够避免无意中得罪了客户。I.Introduction引言随着科学技术的飞速发展，世界正在成为一个地球村。因此，国家之间的商务往来变得越来越频繁。因此，学习与来自不同文化的另一个人沟通对于商人来说是至关重要的。entofscienceandtechnology,theoreandmorefrequent.
2、So,learningtomunicatedifferentcultureisvitalimportanttobusinesspersons.除了语言沟通，非语言沟通，如眼球运动，姿势，触摸和面部表情，也是非常重要的。它可以对人们的交流产生影响，反映了人们的思想和口头沟通的补充。心理学家们认为，对他人产生的影响7％取决于别人说了什么，38％取决于别人怎么说，55％与肢体语言有关。Besidesverbalmunication,non-verbalmunication,suchaseyemovement,posture,toucha
3、ndfacialexpressions,isalsoofgreatimportance.Itcanexertinfluencesonpeople’smunication,reflectingpeople’sthoughtsandplementtheverbalmunication.Psychologistsclaimthattheimpactpeoplemakeonothersdependson7%essage,93%ofemotionmunicatedation.Itiscertainthatone’sunconsciousmo
4、vements,forexample,thegestureofliftingoftheeyebrooreadvantagesthanverbalones.Theyareofmoredirectness,moreconvenienceandmoreexpressiveness.Buttheymaycausesomeproblemsincross-culturesbusinessinteractions.Therefore,appropriateuseofnon-verbalsignalscanhelpbusinesspeopleto
5、achievebetterunderstandingandcontributetofurtherdevelopmentofinternationalbusiness.Apositiveandhonestmessageconveyedbyone’snon-verbalmunicationoreopportunitiesthanonecanthink.Non-verbalmessagescanmoveprospectsfromsuspiciontoopennessandreceptiveness.Peoplecanalsousebod
6、ylanguagetocalmhostileordissatisfiedclients.II.TheDefinitionandFunctionofNon-Verbalmunication非言语交际的定义和功能Sincenon-verbalmunicationisimportantandhappensallthetime,itissensibletoknounicationanditsfunction.Theknoisofmuchhelpinmunication.2.1TheDefinitionofNon-Verbalmunicat
7、ionDifferentexpertsdefinenon-verbalmunicationdifferently.Throughstudyingofthedefinitionsthatresearchershavegiven,here,itchoosesanddevelopsthepointsthatseemedessentialtobusinessmen,unicationinbusinessactivities.Itisdefinedasfollounicationinclude-->stoneofvoice,facialex
8、pression,eyelanguage,posture,gesture,useoftime,ho/herself,etc.,allofunicatemessages.Inbusinessunicationalsoinvolvesallthosen
