饭店情景英语100句

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1、APPENDIX1ElementaryEnglishforHotelStaffandManagement一CourtesyEnglish欢迎和问候语1.Goodmorning(afternoon,evening),sir(madam).2.--Howdoyoudo?--Howdoyoudo?--Gladtomeetyou.3.Howareyou?Fine,thanks.Andyou?4.Welcometoourhotel(restaurant,shop).5.Wishyouamostpleasantstayin

2、ourhotel.6.Ihopeyouwillenjoyyourstaywithus.Ihopeyouareenjoyingyourstaywithus.Ihopeyouhaveenjoyedyourstaywithus.7.Haveagoodtime.电话用语8.HuatianHotel,FrontDesk.CanIhelpyou?9.Sorry,I’vedialedthewrongnumber.10.--MayIspeaktoyourGeneralManager?--Speaking.11.Sorry.He

3、isnotinatthemoment.Wouldyouliketoleaveamessage?12.Pardon?Ibegyourpardon.祝贺语13.Congratulations!14.HappyBirthday!15.HappyNewYear!16.MerryChristmas!17.Haveaniceholiday!18.Wishyoueverysuccess!答谢和答应语19.Thankyou(verymuch).20.Thankyouforyouradvice(information,help)

4、21.It’sverykindofyou.22.Youarewelcome.23.Notatall.Don’tmentionit.24.It’smypleasure.Withpleasure.Mypleasure.25.Iamatyourservice.26.Thankyouforstayinginourhotel.道歉语27.I’msorry.28.Excuseme.29.I’msorry.It’smyfault.30.Sorrytohavekeptyouwaiting.31.Sorrytointerrupt

5、you.32.I’msorryaboutthis.33.Iapologizeforthis.早上（下午、晚上）好，先生（夫人）。--您好！（初次见面）--您好！很高兴见到您。您好吗？好的，谢谢，您呢？欢迎到我们宾馆（餐厅、商店）来。愿您在我们宾馆过得愉快。希望您在我们宾馆过得愉快（客人刚入店时）希望您在我们宾馆过得愉快（在饭店逗留期间）希望您在我们宾馆过得愉快（客人离店时）祝您过得愉快！华天宾馆，前厅。我能帮您吗？对不起，我拔错号了。--能和你们的总经理说话吗？--我就是。请说。对不起，他现在不在。您要留口信吗

6、？对不起，请再说一遍好吗？祝贺您！生日快乐！新年快乐！圣诞快乐！节日快乐！祝您成功！谢谢您（非常感谢）。感谢您的忠告（信息、帮助）谢谢，您真客气。不用谢。不用谢。非常高兴为您服务。乐意为您效劳。感谢您在我们饭店下榻。很抱歉。对不起。很抱歉，那是我的过错。对不起，请您久等了。对不起，打扰您了。我对此表示抱歉。我为此道歉。1.That’sallright.2.Let’sforgetit.征询语3.–Can(May)Ihelpyou?--Yes,please.4.WhatcalIdoforyou?5.Istherea

7、nythingIcandoforyou?6.Justamoment,please.7.–MayIuseyourphone?--Yes,ofcourse./Certainly.指路用语8.It’soppositeourhotel.9.It’sonthesecond(third)floor.10.--Excuseme.Whereisthewashroom(restroom,elevator)?--Thisway,please.11.Turnleft/right.12.It’sinthelobbynearthemai

8、nentrance.13.It’sattheendofthecorridor.提醒用语14.Mind/Watchyourstep.15.Pleasebecareful.16.Pleasedon’tleaveanythingbehind.17.Don’tworry.18.Takeiteasy.19.Pleasedon’tsmokehere.告别语20.Goodbye.21.Seeyoul