论商务秘书的素质 毕业论文

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1、河南工程学院毕业论文论商务秘书的素质学生姓名系（部）人文社会科学系专业商务文秘指导教师2012年5月10日摘要商务秘书是指在工商企业中从事秘书工作的专业秘书。由于企业是以利润最大化为目标的，性质上与国家机关单位、行政、党团不同。商务秘书面临的环境有其自身特点，因此对商务秘书的素质要求也有自身的特点，与其他行业秘书比较，商务秘书处于商业环境之中，商业环境具有多样性、盈利性、易变性和时代性等特点，这对其能力素质提出了更高的要求。特别是在科学技术日新月异的21世纪，社会发展把现代企业推到代表社会文明进步的重要位置，也

2、对现代企业商务秘书人员的素质提出更高的要求。21世纪是以知识与信息为发展动力的时代，即知识经济时代。需要的是适用型、技能型、复合型的高素质的综合性人才。这就要求商务秘书应是一个“全才”。本文主要论述了商务秘书具备的素质，即：思想道德素质、知识能力素质、商务礼仪素质、身体和心理素质等。论文的主题共分为五个大部分，讲述作为商务秘书具备良好素质的重要性、思想道德素质、知识能力素质、商务礼仪素质、身体和心理素质。关键词：商务秘书素质13AbstractCommercesecretaryistopointtoinindu

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8、ality,businessetiquettequality,bodyandpsychologicalquality.Keywords:Commercesecretaryquality13目录前言································································································