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1、跨文化沟通指导老师：小组成员：ChaptersixteenTechniquesofCross-CulturalCommunication跨文化沟通技巧Uponcompletingthischapter,wewillbeabletodescribethemajorbarrierstocross-culturalCommunicationandhowtoovercomethem.完成本章后，我们将能够描述跨文化交际的主要障碍和如何克服这些障碍Toreachthisgoal,youshouldbeabletoExplainwhycommunicatingclearlyacrosscu
2、ltureisimportanttobusiness.解释为什么跨文化沟通对商业显然是非常重要Definecultureandexplainitseffectsoncross-culturalcommunication.定义文化和解释跨文化沟通的影响。Describeculturaldifferencesinbodypositionsandmovementsandusethisknowledgeeffectivelyincommunicating.描述了文化差异，身体姿势和动作,并使用这种知识的有效沟通。Describeculturaldifferencesinviewsand
3、practicesconcerningtime,space,odors,andsuchandusethisknowledgeeffectivelyincommunicating.描述了文化差异的看法和做法，关于时间，空间，和气味，并利用这一知识有效地沟通。Explainthelanguageequivalencyproblemasacauseofmiscommunication解释语言作为等价问题造成的沟通不畅.Describewhatonecandotoovercomethelanguageequivalencyproblem描述人可以做什么克服语言等价问题Cross-Cul
4、turalCommunicationTointroduceyourselftothischapterassumethepositionofassistanttothepresidentofThatcher-StoneandCompany,asmallmanufacturerofcomputercomponents.Yourboss,gregariousoldVernon-Thatcher,invitedyoutojoinhimataluncheonwouldbeopened.BecauseThatcher-Stone’sdomesticsalesbeenlagging,thec
5、ompanybadlyneedsthesecustomers.TheAsianguestsenteredtheroom,bowingasintroductionsweremade.Mr.Thatcherattemptedtoputthematease.“Noneedtodothat,”hesaid.“I’mjustplainVernonThatcher.Justrelaxandmakeyourselfathome.”YounoticedthattheAsiansappearedbewildered.Theyappearedevenmorebewilderedwhenearlyi
6、nthemeetingMr.Thatchermadethisstatement:“We’veonlygotthelunchhour,gents.Iknowyou’llappreciategettingrightdowntobusiness.”ThroughoutthemeetingMr.Thatcherwasinhisbestconversationalmood-laughing,backslapping,tellingjokes.Butnoneofthisseemedtomakeanimpressionontheguests.Theyseemedconfusedtoyou.T
7、heysmiledandwereextremelypolite,buttheyseemedtounderstandlittleofwhatMr.Thatcherwassaying.Althoughhetriedagainandagaintomovetobusinesstalk,theydidnotrespond.Themeetingendedpleasantly,butwithoutasale.“They’reastrangepeople,”Mr.Thatchercommentedwhenh
