BEC口语总结材料(口语书各主题总结材料)

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1、实用文档BEC口语总结一．商务旅行/差旅(1)前期准备preparation1.accommodation：bookahotel（hall等）withadequateworkingfacilities（suchasfaxmachine，internetaccess，computers等）2.transportation:chooseaconvenient（suitable）meansoftransportation(2)费用：hotelbills，travelingexpenses，publictransportati

2、onfares，faxortelephonecharges，cliententertainmentexpenses(3)考虑因素:文案大全实用文档文化差异culturaldifferences：differentthoughtpatterns；workingstyle；waysofdecision-making；shoppinghabits；waysofseeingtheworld如何应对:1.promotetheglobalmindset2.becomesensitivetotheculturaldifference

3、/beopen-minded3.respectfornativeculture4.considerculturaltaboos5.thestaffshouldacquaintwithdifferencesinlanguage，lawsandsocialcustoms文案大全实用文档1.relocatetheemployeetoworkabroadtoexperiencedifferentworkingstyle二．员工培训training(1)主要内容：（内容+意义1.communicationskills+avoid

4、misunderstanding；gettheworkwelldone2.customerservice+itiscriticaltomeetcustomers‘needs；increasecustomers’satisfaction3.interpersonalrelationship+enhancemutualunderstandingandtrust文案大全实用文档4.computerskills+itisimportantforconductingadministrativeandoffertasks5.saf

5、etytraining+givepracticaladviceforavoidinggettinghurt6.businessethics（商业道德）+customers’loyaltyandtrusttothecompany(2)重要性从公司发展的角度看：1.enhancecompanyimage2.increaseproductivity从雇员的角度：1.increasejobsatisfaction2.boostmorale（amongemployees）文案大全实用文档3.enhanceefficiencies

6、inprocesswhichresultinfinancialgain4.reduceemployeeturnover/retainemployee5.acquiremorepracticalskillsthatisbeneficialforthepersonaldevelopment6.ensureemployeeshavegreatercommitmentintheirwork/continueeffort7.ensureemployeeskeepupwiththelatestinformationformarke

7、ttrend9.helpthemhaveaclearideaoffuturejob文案大全实用文档(以上的好处或重要性适用于任何有关公司发展的政策措施或活动)(3)如何使培训有成效Goodpreparationensureseffectivetraining（任何有关准备的主题都可以套用）1.maintainapositiveenergyandattitude2.fullyequippedfacilities3.meetthetrainingneeds/requirements4.companybudget5.well

8、-organizedmaterials（4）如何鉴定培训是否具有成效1.organizearelevanttest2.toconductasurveytoparticipantsto文案大全实用文档seewhethertheyhaveanyimprovementintheworkperformance3.whetherthetra