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ID:49492380
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时间:2020-03-02
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1、NonconformitynotedRequirementreferenee-StandardclausenumberorprocedurereferenceISO/TS16949:20095.4.1.1Qualityobjectives—Supplemental质量目标一补充Topmanagementshalldefinequalityobjectivesandmeasurementsthatshallbeincludedinthebusinessplanandusedtodeploythequalitypolicy.最高管理者必须规定质量目标和测量方法,质量目标和测量方法必须包括在
2、业务计划中,并用于展开质量方针。NOTEQualityobjectivesshouldaddresscustomerexpectationsandbeachievablewithinadefinedtimeperiod・注:质量目标应该强调顾客期望并在规定时间内可以达到。Evidence(s):Theorganizationhasestablishedbusinessplan,butlackofrelatedtoqualifiedrate,Deliverydefectiverateandothersqualitytargetsandmeasurementmethodinthebusin
3、essplan.组织建立了年度经营计划,但经营计划中缺少合格率,交付不良率等质量方面的忖标和计算方法。Descriptionofnonconformity/SystemNC:Theorganization'sperformaneeassessmentprocessisfailure组织的绩效考核过程失效Risk(client/product/process/system),levelofriskwhichcanjustifytheclassificationoftheNC:Lowrisk:Notimpactthefinalproduct,butnotconducivetotheperf
4、ormancemanagementSitesconcerned:No.368,ChunyiRoad,HuangduIndustrialZone,JiadingDistrict,ShanghaiPRC・Auditor:VincentWangNaisongDate:23Feb2013Correctiveaction(s)proposedbytheorganisationContainmentmeasures(incaseofMajornon-conformity):临时措施Timelysupplementaryannualbusinessplansofqualityobjectivesan
5、dqualitypolicyandobjectivecalculationmethod;Processperformaneeiseffectivelycontrolled・及时增补年度经营计划里的质量目标与质量方针和目标计算方法;是过程绩效有效得到控制。Handlingofnonconformity/actiontocorrecttheproblem:不合格处理/解决措施Supplementaryannualbusinessplansofqualityobjectivesandqualitypolicyandobjectivecalculationmethod;Processperfo
6、rmanceiseffectivelycontrolled・增补年度经营计划里的质量目标与质量方针和目标计算方法;是过程绩效有效得到控制。Rootcauseanalysis(causesofoccurreneeandnon-detection):根本原因Relevantmanagementpersonnelofabusinessplanfailstoattention.相关管理人员对经营计划未及时的重视。Managementpersonnelofabusinessplanisnotfamiliarwiththerelevantdetails・管理人员对经营计划相关细节不够熟悉。Syst
7、ematiccorrectiveactionproposal:针对根本原因的长期措施Timelymakesystemtrainingandmanagementsupportstructure,therelevantmanagementpersonneldosystemtraining及时做好系统的培训与管理结构支持,对相关管理人员做到系统的培训Meanstoverifytheeffectiveness:验证有效性Improvedintime・©
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