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ID:12368648
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页数:7页
时间:2018-07-16
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1、one1.INTRODUCTION.Theconceptofmanagementandmanagersisintroducedinthischapter.Fivequestionsareaddressed:A.Whoaremanagers?B.Whatismanagement?C.Whatdomanagersdo?D.Whatisanorganization,andhowistheconceptofanorganizationchanging?E.Whystudymanagement?2.WHOAREMANAGERS?Thechangingnatureoforganizationsand
2、workhasblurredtheclearlinesofdistinctionbetweenmanagersandnon-managerialemployees.Manyworkers’jobsnowincludemanagerialactivities.Definitionsusedinthepastnolongerwork.Howdowedefineamanager?Amanagerisanorganizationalmemberwhoworkswithandthroughotherpeoplebycoordinatingtheirworkactivitiesinordertoac
3、complishorganizationalgoals.However,keepinmindthatmanagersmayhaveotherworkdutiesnotrelatedtointegratingtheworkofothers.Managerscanbeclassifiedbytheirlevelintheorganization,particularlyfortraditionallystructuredorganizations(thoseshapedlikeapyramid).(SeeExhibit 1.1)First-linemanagersarethelowestle
4、velofmanagement.They’reoftencalledsupervisors.Middlemanagersincludealllevelsofmanagementbetweenthefirst-linelevelandthetopleveloftheorganization.Topmanagersincludemanagersatornearthetopoftheorganizationwhoareresponsibleformakingorganizationwidedecisionsandestablishingtheplansandgoalsthataffectthe
5、entireorganization.3.WHATISMANAGEMENT?Managementreferstotheprocessofcoordinatingandintegratingworkactivitiessothatthey’recompletedefficientlyandeffectivelywithandthroughotherpeople.Theprocessreferstotheongoingfunctionsorprimaryactivitiesengagedinbymanagers.Coordinatingothers’workactivitiesiswhatd
6、istinguishesamanager’sjobfromanon-managerialone.Efficiencyisgettingthemostoutputfromtheleastamountofinputs,thegoalofwhichistominimizeresourcecosts.(SeeExhibit1.2.)Effectivenessiscompletingactivitiessothatorganizationalgoalsareattained;oftendescribedas“doingtherightthings.”(SeeExhibit1.2.)4.WHATDO
7、MANAGERSDO?7Notwomanagers’jobsarealike.Butmanagementwritersandresearchershavedevelopedsomespecificcategorizationschemestodescribewhatmanagersdo.We’regoingtolookatfivecategorizationschemes:functionsandprocesses,roles,sk
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