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1、CommunicatinginInternationalBusinessEmail:joannefmj55@hotmail.comCAPTERONEFORMANDSTRUCTUREOFBUSINESSCORRESPONDENCE第一章商务函电的格式和结构Thenatureofthecourse:AnEnglishcoursecombininginternationaltradewithEnglishLearningObjectivesnpracticalwritingandcommunicationskills
2、;nthecharacteristicsofeffectivemodelsofbusinessandtechnicalcommunications;ntowritebusinessletters,memos,instructions,somebusinessapplicationandcertificateinbusinessprocedure;nthecontractformatusedindifferenttermsoftradenOutline1.Introduction2. EnquiriesandRe
3、plies_--询价.答复_3. OffersandSalesLetters—报价.推销4. OrdersandAcknowledgments—订货.答复5. ComplaintandAdjustment—申诉.处理6. Transport—运输7. PaymentandSettlementofAccounts—付款.结帐8.Consignment,BarterandCompensationTrade寄售．易货．补偿贸易．来料加工9. JointVentureandLeasing合资经营．租赁10.Agenc
4、y代理11.Consultancy咨询12.Tenders招标．投标13.InternationalCredit国际信贷14.Employment就业15.MiscellaneousCorrespondence其他函件ChapterIFormandStructureofBusinessCorrespondenceThetypesofbusinessletters1)LettersofEstablishingBusinessRelations2)LettersofCreditandStatusEnquiries3
5、)LettersofRequest/Inquiries4)LettersofQuotation/Offer5)LettersofCounterOffer6)LettersofAcceptance7)LettersofPayment8)LettersofPaymentDemands9)LettersofRequestsforReference10)LettersofPacking11)LettersofShipment12)LettersofInsurance13)LettersofComplaint/Claim
6、s/SettlementFormatofaBusinessLetter1.FullBlockForm(平头式)每一行都是从左边开始取齐,成一垂直线。2．IndentedForm(缩行式)n封内地址和其他需要分行的地方的后一行,都比前一行缩进二格或三格。n信的正文,每一段的开始一行都缩进若干格。3.Semi-blockedForm(混合式)n前两种格式的混合体。n信的正文部分采用平头式，作者的地址、日期、结尾敬语及签名采用缩行式。Discusswhichstyledoeseachofthefollowingbel
7、ongto?LayoutofaBusinessLetter1．Sevenstandard/principleparts:letterhead,date,insidenameandaddress,salutation,body,complimentaryclose,andsignature2．Whenitisappropriate,anyofthefollowingoptionalitemscanbeincluded.Optionalparts:referencenumber,attentionline,subj
8、ectline,enclosures,carboncopynotation,andpostscript.SevenBasicParts1.信头letterHead2.参考号Ref.No.3.日期Date4.封内地址InsideAddress5. 经办人AttentionLine6.称呼Salutation7.事由Subject8.正文Body9.结尾敬语ComplimentaryClo
