GE 原版六西格玛资料

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1、IntroductiontoSixSigmaAsagoodbuildingrequiresastrongfoundation,sodoesSixSigma.TheSixSigmafoundationisbuiltuponmetricsandprocessimprovementmethodologies.Aftercompletingthischapter,youwillbeableto:IdentifybenefitsofSixSigmatoGEMSandyouasanemployeeDefinebasicSixSigmatermsandco

2、nceptsDistinguishbetweentheDMADVandDMAICmethodologiesWhySixSigma?BenefitstoGEMSBenefitstoCustomerBenefitstoEmployeesThroughstatisticalmeasurement,businessstrategy,andphilosophy,GEcandeliverhigherquality,lowercostproductsontime...increasingcustomersatisfaction.World-classqua

3、lityisournextgreatopportunityandwewillfocusonSixSigmaforthenextgenerationofourcareers.TheSixSigmaopportunityforMedicalSystemsisa$250millioncostreductionopportunity.TheSixSigmaopportunityforGECompanyisa$3billioncostreductionopportunity.Awinforthecustomer,awinforus,awinforGEW

4、hatDoesSixSigmaMeantoGE&GEMS$600$500$450$380$200$2500$1200$700$170CostBenefit1996CostBenefit1997CostBenefit1998CostBenefit1999CostBenefit20006SigmaCost6SigmaProductivityDelightingCustomersResultsfrom6Sigma3Billion$in2000…Customers&ShareholdersLoveIt!$2500$3.0B$0.5B$2.5B1997

5、Performix™X-rayTube1998LightSpeed™CTSmallMotorproductsUltem1285Spectra™GasRange1999Spectra™ElectricRangeAdvantium™SpeedOvenTritonDishwasherCeramicMetalHalideLampsT5FluorescentLampSignaOpenSpeed™MROQ1050CforCompactDiscAC6000Locomotive2000orlaterNewDesigns5000Projectsf

6、ocusedonNew6SigmaTechnology&NewProcessestotheGEBusinessesProductsfrom6SigmaAllofGEProductsDesignedforSixSigmaUnparalleledResolutioninaFractionoftheTimeHEADSPINECHESTABDOMENPELVISLIVER1minute19seconds9million2minutes15seconds1million3minutes17seconds4million20seconds06se

7、conds6millionExamTimeBeforeExamTimeAfterProceduresperYearGEMSLightSpeedCTScannerAbdomen:liver,spine,kidneyHead:skull,brainImageSpeedsBeforeAfterProductsfrom6SigmaHospitalsLoveItBetterQuality-10xmorereliableHigherRevenues-morethroughputNewtechnologyfirst-betterimagequalityPa

8、tientsLoveItMoreReliable&EarlierdiagnosisImprovedcomfort-shorterexamtimeGESharehol