国际商务礼仪An Introduction to International business etiquette

国际商务礼仪An Introduction to International business etiquette

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页数:103页

时间:2019-10-09

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1、AnIntroductiontoInternationalBusinessEtiquetteLectureTwoMeetingandGreetingTheartofintroducingpeopleTheprotocolofmakingproperintroductionsVerylogical.Youproperlyintroducealessertoamoreimportantorseniorperson.Youwouldintroduce:Ayoungerpersontoanoldperson.A

2、peerinyourcompanytoapeerinanothercompany.Ajuniorexecutivetoaseniorexecutive.Afellowexecutivetoacustomerorclient.Anunofficialpersontoanofficialperson.Afellowinyourowncountrytoapeerfromanothercountry.Aguesttoahost.Agentlemantoalady.Explainwhopeoplearewheny

3、ouintroducethem“Mr.Cogwell,Iwantmydaughter,Cynthia,tomeetyou.Cynthia,thisisMr.Cogwell,thepresidentofthiscompany.”(YtoO)“Jane,I’dliketointroduceHarryNewman,mynephew.Harry,thisisDr.JaneArrowsmith,headofourhospital.”(JtoS)Giveinformationwhenyouintroducesome

4、oneDon’tjustintroducepeoplebynameatabusinesspartywithoutgivingtheirfirmsorprofessionorsomepieceofinformationthatcanserveasajumpingoffpointforconversationinthatgroup.RemembertousetitleswhenintroducingpeopleYoumayknowthatwomanwellas“JenniferGarrett”.Whenyo

5、u’reintroducingher,it’simportanttogivehertitle.Introduceheras“Dr.JenniferGarrett”.Yourbrothermaybeyourbrother,butwhenintroducinghim,ifheisajudge,heshouldbereferredtoas“mybrother,JudgeWilliamTaylor”.Amanyou’reintroducingmayhavebeenyourcollegeroommatebutif

6、heisofhighpoliticalorappointiveoffice,thepeopletowhomyou’representinghimshouldknowit.Therefore,introducehimas“SteveLi,ProjectmanageroftheWorldBank”insteadofjust“SteveLi”.Peoplewanttoknowtowhomthey’respeaking,sotheycanmakeappropriatecomments.What’sinaname

7、?Itmeanseverythingtothepersonyouareproperlyintroducingtoinyourbusinesslife.Itmeanseverythingtothepersonwhoyouareintroducingthenewcomer,whowillwanttolearntheotherperson’snamecorrectlysothatshewon’tbeembarrassedlaterbyhavingtoaskforitagain.Whensayingournam

8、es,weneedtoslowdownandpronounceournamesslowly,clearlyanddistinctly.Wemayfeelasthoughweareexaggeratingournames,butiteasestheproblemofcommunication.Payattentiontopeople’slastnames,learnthenamesofeveryonewithwhomyouinteractWh

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