供应商评价的指标体系.doc

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1、供应商评价的指标体系EvaluationelementsTargetrequirements=100%1.Company1.1CompanyprofileEconomicaspectsThecompanyissoundProductrange/processrangeTherangeofproductsandprocessescoversthelargestpossibleproportionofthecustomer’stotalrequirementssothatasmanyproductsaspossiblecanbeobtainedfromasmallnumbe

2、rofsupplierLocationThesupplier’slocationprovideoptimumtransportlogistics,communicationsandsafetyMarketpositionThesupplieriswellestablishedinthemarket(marketshare)andhasagoodreputationInnovationrate/innovationpotentialThesupplierhasthenecessarypotential(resource)tofulfilltherequirementsin

3、termsofinnovations1.2ManagementStabilityThemanagementshowspermanenceor,intheeventofchanges,thenecessaryopportunitysothatthecustomercandependonthesupplierslong-termpredictabilityCompetenceThroughitsconduct,themanagementshowsthatitiscompetenttofulfillthecustomer’srequirementsCustomerorient

4、ationThroughcontinuouscontactwiththecustomer,themanagementdemonstratesitscustomer-orientedthinking.Themeasuresagreedduringvisitstoandinmeetingswiththecustomerareimplementedquicklyandeffectively1.3QMsystemCertificationThesupplierhasaQMsystemcertifiedinaccordancewithISO9000ofacomparablesta

5、ndardAuditresultsTheresultsofinternalqualityauditsandtheresultsofothercustomersrevealnoseriousdiscrepancies1.4Cooperationandservice(overallassessment)PartnershipThesupplierhasaQualityPolicyaimedatpartnershipwithhiscustomersPartnershipispractisedinallrespectsattheinterfacesbetweencustomer

6、andsupplierFlexibilityThesupplier’sorganizationisgearedtoflexibilityintermsofcooperationwiththecustomersothatthecustomer’swishesarerespondedto,examinedinanappropriatemannerandimplementedaccordingly.Thisisalsodemonstratedinthecourseofday-to-daycooperationwiththecustomerReliabilityThesuppl

7、iershowsthroughhisconductthatheisareliablepartnerQualityassuranceagreementThesupplierispreparedinprincipletomakequalityassuranceagreementswiththecustomerAccessibilityAttheinterfaces,thesupplieroffersthenecessarytechnical,organizationalandhumanresourcesinordertopermitoptim