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1、学习情境二：餐厅服务英语学习任务:受理西餐点菜2Name:ChloeJob:WaitressResponsibility:TorecommendthedishandhelpgueststakeordersContentsLearningObjectives学习目标1WorkingProcedures工作程序2WorkingKnowledge工作知识3HotelTask酒店任务45WordsandExpressions6ActivityLearningObjectives学习目标Afterfinishingthistask,yous
2、houldbeableto:☆RecommendandexplainChinesedishes☆TakeordersinaChineserestaurantWorkingProcedures工作程序Passthemenutotheguestfromhisrightside.站在客人右侧，呈上菜单Asktheguestifheisreadytotakeorder.询问客人是否可以点餐Recommendsomedishestotheguest.给客人推荐菜式Explainthedetailstotheguest.将菜式的内容、制作方法
3、、时间向客人作介绍Markdowntheguest’sorder.记下客人的菜单Repeattheguest’sorderforhim.重复客人的订单Markdowntheguest’srequirement.记下客人的特殊要求Asktheguesttowaitforawhileforthedishes.让客人稍等片刻，马上为他上菜WorkingKnowledge工作知识(1)1、CharacteristicsofEightChineseCuisineCharacteristicsFamousdishesShandongCuisi
4、ne山东菜，简称鲁菜ConsistingofJinanandJiaodongcuisine,ShandongCuisineisclear,pureandnotgreasy,isalsofamousforitsaroma,freshness,crispnessandtenderness.山东菜系，由济南菜系和胶东菜系组成，清淡，不油腻。以其香、鲜、酥、软而闻名。Friedcrapwithsweetandsoursauce糖醋鲤鱼SichuanCuisine四川菜，简称川菜Characterizedbyitsspicyandpunge
5、ntflavor,Sichuancuisine,prolificoftaste,emphasizesontheuseofchili.四川菜系以其香辣而闻名，味道多变，着重使用红辣椒。MapoTofu麻婆豆腐GuangdongCuisine广东菜，简称粤菜Tastingclear,light,crispandfresh,GuangdongcuisineisfamiliartoWesterners.广东菜系，味道清、淡、脆、鲜为西方人所熟知。BoiledChickenwithSauce白切鸡CuisineCharacteristics
6、FamousdishesFujianCuisine福建菜，简称闽菜ConsistingofFuzhou,QuanzhouandXiamenCuisine,FujianCuisineisdistinguishedforitschoiceofseafood,beautifulcolorandmagictasteofsweet,sour,saltyandsavory.福建菜系由福州菜、泉州菜、厦门菜组成以其精选的海鲜，漂亮的色泽、甜、酸、咸和香的味道而出名。Tailakeprawn太湖明虾JiangsuCuisine江苏菜，简称苏菜Ji
7、angsuCuisine,alsocalledHuaiyangCuisine,ispopularinthelowerreachoftheYangtzeRiver.江苏菜又叫淮阳菜，流行于在淮阳湖下流。StewedPorkBallinBrownSauce狮子头CuisineCharacteristicsFamousdishesZhejiangCuisine浙江菜，简称浙菜ComprisinglocalcuisinesofHangzhou,NingboandShaoxing,ZhejiangCuisine,isnotgreasy,an
8、dwinsitsreputationforfreshness,tenderness,softness,smoothnessandfragrance.浙江菜系由杭州菜、宁波菜、绍兴菜组成，不油腻，以其菜肴的鲜、柔、滑，香而闻名。Beggar’sChi
