国外组织行为学课件 皮尔森 .ppt

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1、Chapter3Perception,Attribution,andDiversityLearningObjectivesDefineperceptionanddiscusssomeofthegeneralfactorsthatinfluenceperception.ExplainsocialidentitytheoryandBruner’smodeloftheperceptualprocess.Describethemainbiasesinpersonperception.Describehowpeopleformatt

2、ributionsaboutthecausesofbehaviour.Discussvariousbiasesinattribution.LearningObjectives(continued)Discusstheconceptsofworkforcediversityandvaluingdiversity.Discusshowracial,ethnic,gender,andagestereotypesaffectorganizationalbehaviourandwhatorganizationscandotomana

3、gediversity.LearningObjectives(continued)Definetrustperceptionsandperceivedorganizationalsupportanddescribeorganizationalsupporttheory.Discusspersonperceptionandperceptualbiasesinhumanresources.WhatIsPerception?Theprocessofinterpretingthemessagesofoursensestoprovi

4、deorderandmeaningtotheenvironment.Peoplebasetheiractionsontheinterpretationofrealitythattheirperceptualsystemprovides,ratherthanonrealityitself.ComponentsofPerceptionPerceptionhasthreecomponents:AperceiverAtargetthatisbeingperceivedSomesituationalcontextinwhichthe

5、perceptionisoccurringEachcomponentinfluencestheperceiver’simpressionorinterpretationofthetarget.FactorsthatInfluencePerceptionThePerceiverPastexperiencesleadtheperceivertodevelopexpectationsthataffectcurrentperceptions.Needsunconsciouslyinfluenceperceptionsbycausi

6、ngustoperceivewhatwewishtoperceive.Emotions,suchasanger,happiness,orfear,caninfluenceourperceptions.PerceptualDefenceThetendencyfortheperceptualsystemtodefendtheperceiveragainstunpleasantemotions.Peopleoften“seewhattheywanttosee”and“hearwhattheywanttohear.”Ourperc

7、eptualsystemworkstoensurewedonotseeorhearthingsthatarethreatening.TheTargetAmbiguoustargetsareespeciallysusceptibletointerpretationandtheadditionofmeaning.Perceivershaveaneedtoresolveambiguities.Theperceiverdoesnotorcannotusealltheinformationprovidedbythetarget.Ar

8、eductioninambiguitymightnotbeaccompaniedbygreateraccuracy.TheSituationPerceptionoccursinsomesituationalcontext,andthiscontextcanaffectwhatisperceived.Th