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1、试卷一一、判断题1.Communicationinvolvesnotonlywrittenoralspeech,butalsomusic,thepictorialarts,thetheatre,theballet,andinfactallhumanbehavior(对)2.Listeningisonlyamatterofunderstandingaspeaker’swords(错)3.Whenyoudraftthereport,designittoappealtotheprimary-audience-t
2、heaudiencewiththepowertomakefinaldecisions(错)4.whenyouwanttopointoutwhat’sbeingdonewithouttakingeitherthecreditortheblame,youshouldusepassivevoice(错)5.“Dountoothersastheydoneuntothem“isarealgoldenruleforrelationshipdevelopment（错）6.Whenamessageisprimarilyb
3、adnews,youusuallyshouldwriteinthedirectorder(错)1.Alackofcommunicationoramiscommunicationcanleadtobusinessdifficulties,accidents,injuriesandevendeath(对)2.Communicationinvolvesnotonlywrittenoralspeech,butalsomusic,thepictorialarts,thetheatre,theballet,andin
4、factallhumanbehavior(对)3.Speakingisamoreimportantpartofthecommunicationprocessthanlistening(错)4.Inbusiness,thesuccessofyourwritingandspeakingwilldependlargelyonhowwellyou’vetailoredyoucommunicationtoyouraudience(对)5.whenyouwanttobediplomaticaboutpointingo
5、utaproblemorerrorofsomekind,youshouldusepassivevoice(错)6.“Dountoothersasyouwouldhavethemdountoyou“isarealgoldenruleforrelationshipdevelopment(对)二、修改题1.Thepresidentisoftheopinionthatthetaxwaspaid2.Youfailedtosignyourcheck.Yourcheck3.Youshouldneverusethatty
6、peofpaperinthecopymachine4.ItisimpossibletorepairyourvacuumcleanertodayYoucan’tfinishtorepairyourvacuumcleanertoday.5.We’rehappytoextendyouacreditlineof$5.000Youarewelcometoextentyourcreditlineof$5000.三、简答题1.Explaintheimportantofcommunicationforyouandyour
7、organization1)theimportantofcommunicationforyouA.GoodcommunicationcanmakeusveryhonestlifeB.CommunicationcanexpandthenetworkofpersonalrelationshipsC.AvoidunnecessaryargumentsbetweenpeopleD.Communicationcanpromotetheestablishmentofgoodrelationsbetweenthetwo
8、sides。2)theimportantofcommunicationforyourorganizationA.CommunicationcanoptimizethestructureoftheorganizationB.CommunicationcanmotivateemployeestoimprovetheirworkingefficiencyC.Communicationcangetmoreinformationandi
