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1、GeneralColinPowellChairman(Ret),JointChiefsofStaffALeadershipPrimerLESSON1"Beingresponsiblesometimesmeanspissingpeopleoff."Goodleadershipinvolvesresponsibilitytothewelfareofthegroup,whichmeansthatsomepeoplewillgetangryatyouractionsanddecisions.It'sinevitable,ifyou'rehonorable.Tryingto
2、geteveryonetolikeyouisasignofmediocrity:you'llavoidthetoughdecisions,you'llavoidconfrontingthepeoplewhoneedtobeconfronted,andyou'llavoidofferingdifferentialrewardsbasedondifferentialperformancebecausesomepeoplemightgetupset.Ironically,byprocrastinatingonthedifficultchoices,bytryingnot
3、togetanyonemad,andbytreatingeveryoneequally"nicely"regardlessoftheircontributions,you'llsimplyensurethattheonlypeopleyou'llwindupangeringarethemostcreativeandproductivepeopleintheorganization.LESSON2"Thedaysoldiersstopbringingyoutheirproblemsisthedayyouhavestoppedleadingthem.Theyhavee
4、itherlostconfidencethatyoucanhelpthemorconcludedthatyoudonotcare.Eithercaseisafailureofleadership."Ifthiswerealitmustest,themajorityofCEOswouldfail.One,theybuildsomanybarrierstoupwardcommunicationthattheveryideaofsomeonelowerinthehierarchylookinguptotheleaderforhelpisludicrous.Two,the
5、corporateculturetheyfosteroftendefinesaskingforhelpasweaknessorfailure,sopeoplecoveruptheirgaps,andtheorganizationsuffersaccordingly.Realleadersmakethemselvesaccessibleandavailable.Theyshowconcernfortheeffortsandchallengesfacedbyunderlings,evenastheydemandhighstandards.Accordingly,the
6、yaremorelikelytocreateanenvironmentwhereproblemanalysisreplacesblame.LESSON3"Don'tbebuffaloedbyexpertsandelites.Expertsoftenpossessmoredatathanjudgment.Elitescanbecomesoinbredthattheyproducehemophiliacswhobleedtodeathassoonastheyarenickedbytherealworld."Smallcompaniesandstart-upsdon't
7、havethetimeforanalyticallydetachedexperts.Theydon'thavethemoneytosubsidizeloftyelites,either.Thepresidentanswersthephoneanddrivesthetruckwhennecessary;everyoneonthepayrollvisiblyproducesandcontributestobottom-lineresultsorthey'rehistory.Butascompaniesgetbigger,theyoftenforgetwho"broug
8、htthe
